Especialización en Gerencia Logística Integral
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Item Identificación de las principales variables que inciden en el proceso de los inventarios en una empresa de servicios públicos domiciliarios del departamento del Valle del Cauca(Universidad Santiago de Cali, 2017) Flórez Micolta, Diva Liliana; Osorio Tovar, Libardo Jair; Cardenas Erazo, DaniloCurrently in the world, the economy, finance and business sector make logistics an important factor for the creation of value and the increase of the service levels of companies, as this allows them to compete under consistent conditions of time and space, since, having a good logistic management not only of internal processes but of distribution processes admits an advantage with just in time, so that manufactured products and services reach the final consumer in the right place and in time precise. Thus, each one of the logistic activities, the administration, the execution and the control play an important role from the entrance of the inputs, the manufacture of the products or services until the final destination of the same; where adequate provisioning allows the company to provide the supplies in a timely manner, avoiding production delays, and the correct storage of both materials and products is necessary for availability and fair delivery to customers or users and finally distribution responsible for transport which allows the proper location of the product - service either available to the final consumer or intermediaries, all this process within the rules and procedures established within the legal, administrative and tax field exercised and controlled by government entities central and the control bodies that regulate it. The aforementioned factors demonstrate that the purchase, administration, accounting and registration process must be the tools that the administration of a private or public company has for its proper management and in this way who knows what it has knows that it buys and that it can sell as a product or service, reason or end of each business cycle in companies.Item Propuesta de optimización de rutas de distribución del area de despachos en la empresa STF GROUP de logística(Universidad Santiago de Cali, 2017) Hernández Abadia, Carolina; Díaz Pacheco, Raúl AntonioThe main purpose of this document is to design a delivery and receipt routing system that optimizes the distribution routes that STF GROUP S.A. currently has to the clothing factories that in this case are its internal customers. To do this, set the following specific objectives: 1. Diagnose the process of dispatching the company. 2. Formulation of logistic performance indicators 3. Elaborate a proposal that allows the improvement of internal and external customer service The methodology that is applied to the theory and models of routing and vehicle programming. The level of analysis of the work was designed based on documentary data and observations in the field and the interpretation of the opinions and contributions of the members of the company, through semi- structured interview. The techniques of development of the work are based on the orientation of the director of the work of degree and on the bibliographic sources that develop the subject.Item Caracterización de un operador logístico 4PL(Universidad Santiago de Cali, 2017) Echeverry Díaz, Laura Cristina; Zuñiga Reyes, Greiler Durbary; Cañas, Marlon DagobertoA logistics operator has the ability to plan the supply chain of an entire organization. Logistics operators through the technologies they manage provide the company with efficiency in real-time processes, reducing costs, improving information, money and material flows; This is achieved thanks to the integration of end customers, important information to level the flows of the supply chain. Logistics is transformed every day at the rhythm of markets and services, and 4pl logistics operators are a reflection of the needs that days after day present in companies. Organizations worldwide are changing rapidly, at the pace of market needs In the monograph we want to highlight, the importance of a 4pl logistics operator for organizations, the services they offer and the benefits that are obtained, the relationship that must be had when a customer includes a 4pl logistics operator to your company, a description of 4pl logistics operators, their classification, limitations and a brief example of how a 4pl logistics operator operates in Colombia, among others. The work is divided into 3 chapters which focus on characterizing the 4pl logistics operatorsItem Modelo de abastecimiento colaborativo en una empresa Frutícola en el Valle del Cauca(Universidad Santiago de Cali, 2017) Serna Ortíz, Juan Felipe; Londoño Grajales, Carlos Andrés; Cardenas Erazo, DaniloValle del Cauca is a department with high levels of fruit production, a condition that generates high volume, quality, price requirements for companies in this sector, among other attributes of sanitary regulations and sustainability, which is why the use of elements and tools to meet this high challenge, guaranteeing the presence and competitiveness in the market (Governorate of Valle del Cauca, 2006), as a transcendental function in the supply chain. Therefore, the application of techniques such as Inventory Managed by the VMI Provider (Vendor Managed Inventory) and collaborative sourcing, have led companies to obtain competitive advantages in costs and customer service, allowing the supplier to respond to the final demand and avoiding the whip effect with the appropriate decision making (Adarme, Arango & Otero, 2011).Item Diagnóstico del proceso de planeación para la asignación de rutas urbanas de un operador logístico de la ciudad de Cali con flota subcontratada de capacidad limitada(Universidad Santiago de Cali, 2017) Montaño Zuñiga, Lina Marcela; Valencia Prado, John Jairo; Londoño Ortega, Julio CesarThe competitive environment in which companies are currently developing and specifically in the city of Cali, requires that operations be carried out with planning, enable the best use of resources and that it be maintained as a solid support for commercial activity, In this way, the interaction of both factors enhance the profitability and growth of companies. According to Parra-Ortega (2010), in the field of logistics, transport is a substantial component in the supply chain, since it represents the component with the highest proportional cost, therefore it implies having adequate planning in its operations . The problem that is addressed in the case study is related to the recurrent breach of its cost and service objectives in the distribution of the company that provides the transport service by subcontracted fleet. This breach is relevant given the business environment in which the company operates, where there are different scenarios such as the starting conditions that you want to transport with the minimum cost, shipments to their respective destinations using all the necessary vehicles (vehicles which can belong to different typologies, each of them with different characteristics in terms of weight and maximum capacities and with variable costs - depending on the number of km traveled and different hiring). For which competitiveness is very important especially at the level of customers, suppliers and transporters, forcing them to optimize their planning processes for the allocation of routes.Item Propuesta de mejoramiento en el sistema de almacenamiento de materia prima en EVACOL S.A.S(Universidad Santiago de Cali, 2017) Ordoñez Botina, Wilson Arbey; Romero Peña, Hector Fabian; Arboleda Zuñiga, JairoThe proposal of improvement in the system of storage of raw material was carried out in the company EVACOL SAS with the objective of implementing and designing a system in the area of storage, with which it will be possible to first improve the flow of Supply to the mixing and injection process and secondly, that these processes become more agile and efficient for the company, in this way it seeks to expand the productive capacity that will allow it to explore and compete in new markets in Latin America, Which contributes to the growth and strengthening of the company in this stage of expansion, responding to its stricter customers with the generation of added value in the wide portfolio of products it offers. In the realization of the project, the first thing that was taken into consideration was the current diagnosis in the company, of the processes involved in the storage, which generated a much wider vision of what was being presented and which allowed us to sit The bases for the elaboration and implementation of the proposals of improvement in the storage. The favorable results will be observed in the management indicators that will be established to make the comparison between the before and after, which will give the company a more in-depth knowledge of the need to generate an improvement in these aspects.Item Priorización multicriterio para la afiliación a un banco de alimentos en Colombia(Universidad Santiago de Cali, 2017) Henao Gaviria, Diana Milena; López Cardenas, Fernanda; Chud Pantoja, Vivian LorenaThe decision-making process in organizations is a vital responsibility, which leads to generating strategies to minimize errors in making important decisions. This research presents a model that integrates the AHP with TOPSIS that will allow The Food Bank Foundation to speed up and facilitate the affiliation of Social Organizations using the most relevant variables and criteria (Coverage, Location, Population Group, Food Times, Program and Physical Resources) to make this decision; which is expected to improve Processes and be more efficient in meeting the social intervention objectives of the food bank. This, being a Solidarity and non-profit organization that seeks to minimize food waste, through the application of reverse logistics operations to recover and take advantage of food surpluses and distribute them among the most vulnerable population, has as a very important point associated with the Management and the definition of the beneficiaries; due to the fact that the applications for affiliation are generally more than the support available, so it is necessary to prioritize this activity according to multiple criteria. This research study allowed to design a tool that facilitates the decision making of affiliation combining the different relevant factors in the process.Item Propuesta de mejora para el manejo de la cadena de frio de medicamentos en Centro Hospitalario en la ciudad de Cali(Universidad Santiago de Cali, 2017) Vargas Arboleda, Carmen Elena; Arboleda Zuñiga, JairoIt is universally admitted that the concept of quality of a medicine includes two basic characteristics: efficacy and safety. While efficacy is defined as the ability of a medication to obtain the therapeutic action sought in a timely manner, it is understood that a medication is safe as long as the risks it has for the patient are acceptable in terms of a risk-benefit analysis. . Among the required quality requirements for a drug is its stability, that is, the ability of a particular formulation in a specific container / closure system, to remain within its physical, chemical, microbiological, therapeutic and toxicological specifications throughout of the entire period in which it is in the market. There are many factors that affect the stability of the drug from its manufacture until the moment of its use, so that deficiencies in the preservation systems (cold chain break) or in the type of packaging can wreak havoc on the stability of a medicine. It should be noted that products formed as a result of drug degradation, although, in general, lack pharmacological activity, can sometimes be potentially toxic or lead to alterations in organoleptic characteristics. To avoid or delay this type of reaction, a series of measures can be taken, among which we can highlight the temperature control, since an increase in temperature, in general terms, is accompanied by an increase in the degradation rate (G r J rt Ru S u T - 2004).Item El cross docking una estrategia para la competitividad de una empresa distribuidora de productos de consumo masivo(Universidad Santiago de Cali, 2017) Zuñiga Perez, Leslie Jhoanna; Cardenas Erazo, DaniloThis investigation determines in theoretical terms the utility of cross docking, it's functions and characteristics, as well as defining the different types (direct and indirect cross docking) and how and when they should be used. The criteria of a logistical strategy can be undoubtedly found by overcoming problems before implementation, from there the managers will select the best strategy for the organisation after considering cost and advantages, both short and long term. Finally successful case studies of the implementation of cross docking such as Invernaderos El Ejido, Walmart, GAP-INC, military environment , and the Promodès case, among others.Item Lógistica integral en almacenes de cadena: La articulación entre cadena de abastecimiento y sistema de distribución(Universidad Santiago de Cali, 2017) Mosquera Valencia, Alexis; Sinisterra Murillo, Emma; Acosta Rios, Marío Fernandowork is the result of a review of the literature about the way how the comprehensive logistics develops in stores from what is known as a system of distribution and supply chain, understanding that there must be an organization that starts with the planning of the main components of a process that ends with the satisfaction of the customer which can create competitive advantage and value chain for the company , customers, at the time that positions itself in the market. The methodology of work was of type qualitative and descriptive that is based in the search of material bibliographic that updated, i.e., that not exceeds them 10 years of publication, for to establish patterns common and understand what are them contributions that performed to the discussion and problematization of the theme. To the end is presented them conclusions that highlight the importance of these two components essential for the logistics comprehensive in stores.Item Estrategias en servicios logísticos ofrecidos por usuarios industriales de la zona Franca de Palmaseca(Universidad Santiago de Cali, 2017) Paredes Torrente, Carlos Alberto; Arboleda Zuñiga, JairoThe Free Zones in Colombia have become frontline elements of the country's development in the face of the challenges of the 21st century. They have been effective for attracting investment and generating employment and are important development poles for the progress of the region. Thanks to these industrial and commercial areas called Free Zones, various companies have evolved in terms of improving the quality of their processes and services, achieving relative efficiency and customer satisfaction. The processes and services provided in the free zones involve the production, transport, storage, maintenance and distribution of the company, through logistic strategies will guarantee the fulfillment of the objectives of the company and the satisfaction of the clients. The linking of users to these duty-free territorial areas is increasing every day, which forces companies to decide to create a system of response and continuous improvement to the external environment in a more competitive way, through strategies in forceful logistics services that guarantee business success. Through this work, strategies are formulated in logistics services offered by industrial service users (UIS) located and qualified by the Permanent Free Zone of Palmaseca located in the municipality of Palmira - department of Valle del Cauca.Item Propuesta metodológica para el desarrollo de proveedores en una casa médica(Universidad Santiago de Cali, 2017) Mosquera Lucio, Yennifer Paola; Ortíz Cardoza, Constanza Viviana; Cardenas Erazo, DaniloThe globalization of the markets has led to an increase in the level of dependence on suppliers in companies, in terms of reliability and compliance with the supply chain. In this sense, it is increasingly common for organizations to execute programs or projects to know and help their suppliers in order to obtain benefits such as cost reduction and recognition of their customers in competitive markets, such assistance to suppliers has Received the denomination of Supplier Development. (López, Bolaños and Méndez, 2015, p.15) Supplier development is an activity that enriches the management of the supply chain, providing it with greater value through mutual contribution between client companies and suppliers. For modern organizations, the management of suppliers has become one of the most important and strategic axes, since being the first link, it allows to dynamize the entire supply chain in an integral way; situation that is reflected in improvements in competitiveness, which translates into improvements in management capacity and, precisely, in generating added value and satisfying the needs of consumers. That is why it is necessary that the managers in charge of provisioning have tools that allow them to make decisions quickly, and as far as possible, that are objective and easy to use. In response to this need, a methodological proposal is proposed for the development of providers in a medical home. This methodology is based on the selection, negotiation and finally evaluation of suppliers. For the three development processes a diagnosis is made of how they are currently in the Bioart medical home, which allows us to give an overview of the aspects that should be improved in each process. Once the proposal for the selection and evaluation of suppliers has been presented based on the multicriteria analysis, quantitative and qualitative results are obtained that will allow making accurate and objective decisions, which would eliminate subjectivity in the process with which Bioart is currently working for the development of suppliers.Item Métodos de modelación para la gestión eficiente de la logística inversa(Universidad Santiago de Cali, 2018) Gomez Gonzalez, NicolasThis article presents a bibliographical review regarding different methodological models of quantitative and qualitative character used in the efficient management of reverse logistics, both for the recovery of waste and for the management of returns of inve ntories or product in companies. This research has as an objective to analyze different studies presented by authors, where the application of the models and the contribution that is generated to the environment is evidenced. It was evidenced that there are different quantitative models, the minimization of costs prevails, however, there are several researches that consider the environmental impact within their models, mainly the qualitative models.Item Análisis del sistema de transporte terrestre para mercancías de importación y exportación en Colombia(Universidad Santiago de Cali, 2018) Urzola Acuña, María Mónica; Arboleda Zuñiga, JairoLogistics is an essential point when talking about imports and exports of any type of elements, within this aspect a highly relevant being the oldest and equally traditional is the terrestrial, so in this document what is intended is analyze the contribution (positive - negative) of said factor and specifically for Colombia. Regardless of the elements that are transported, these also have a value for the final recipient, so that the time, accommodation, treatment and handling of these during their mobilization by road charge a highly important value in the logistics process; but in Colombia there are particularities due to the surface of the land, the climate and the situation of public order There are different ways of evaluating the quality, efficiency and effectiveness of the land transport system that are applicable anywhere in the world, but the particularities of certain areas clearly mark the differences in these variables, which is why the valuation and evaluation are not subjective. analysis, only that each territory at world and local level has its particularities that make it more or less attractive for the displacement of goods by land, especially because of the effect on the cost variableItem Propuesta para el mejoramiento productivo mediante la aplicación de la herramienta vsm en una empresa de alimentos balanceados(2018) Mena Sánchez, Edgar FabiánThis article presents a methodological proposal for the productive improvement in food companies, mainly in the process of interwoven flour. For this, it was necessary to characterize the production process and logistics flow of the company, which allowed the performance analysis of the activities involved. Subsequently, activities that did not add value in the supply chain were identified through the Value Stream Mapping (VSM) tool and improvement alternatives were proposed in order to eliminate the identified waste. Finally, a future map was created with the improvement alternatives selected according to the impact they generate to the process improvement. According to the information obtained in the Current VSM for the process of interwoven flours, a detailed description was made of the 3 types of waste identified in the value chain, identifying potential improvements in: the addition of minors, the number of forklifts in the crumbling and the stock of special drugs.Item Propuesta para el mejoramiento de los procesos operativos en la bodega de una empresa de mensajería en la ciudad de cali, mediante el modelo cross docking.(Universidad Santiago de Cali, 2018) Cadavid Montes, Carolina; Correa Nieto, Irley CristinaThe company started in 2005 as a staff provider in the city of Cali. In 2008, he started as a logistics operator in the operational processes for envelopes and small packages. In 2012, the contract was extended to the bases of Buga, Tuluá, Buenaventura, Palmira, Popayán, Santander de Quilichao, Pasto and Ipiales. This growth also led to the process of distributing envelopes and small packages. As of 2014, the market conditions and the industry of this service began to show relevant needs focused on handling parcels of larger dimensions and volumes; conditions that currently create the bottleneck in the operational processes of reception, classification and dispatch, in view of the fact that the design of processes and infrastructure had always been focused on the handling of envelopes and small packages. This paper aims to demonstrate the importance in improving the reception, classification and dispatch processes, aimed at greater productivity and efficiency in handling parcel shipments, to remain a competitive and current company in the current market. Current conditions regarding processes were analyzed, measuring handling times per shipment and their weighing and verification requirements; times of reception and unloading of vehicles; infrastructure needs in terms of warehouse due to insufficient process spaces; machinery necessary for handling high volume shipments and historical handling of parcel shipments. After analyzing the previous information, and investigating about the Cross Docking model, this model is proposed as a tool for the improvement of the processes that allow the company to remain a strategic partner of the clients-company in its logistics chain and continue to attract new clients ; Since this model is defined as an operational strategy that moves the elements through the consolidation centers avoiding storage and that worldwide provides support to the supply chain, thanks to this, the operating time is optimized by decreasing thus representative costs which may be reflected in profit and decrease in losses.Item Importancia de los KPI en la Logística y su impacto en el servicio al cliente(Universidad Santiago de Cali, 2019) Avella Romero, Melba CeciliaCurrently, there is a need to control logistics management in organizations, using tools to measure and evaluate their achievements or point out flaws so that the necessary corrective measures can be applied, “what cannot be measured cannot be controlled and what that cannot be controlled cannot be managed”. Therefore, it is fundamental to understand what logistic indicators known as KPIs are and how do they work. Thomson (1896). To achieve this control, it is necessary to have certain characteristics in mind at the time of the KPIs planning and execution; relate to the organization’s mission, vision, and corporate strategy; focus on the method to achieve results and not so much on the results themselves; be meaningful and focused on the action, in such a way that the workers can improve the result of the indicators through their work.; be coherent and comparable. In this opportunity, a review is made of the logistic KPIs, specifically transport and distribution, storage, and customer service, evaluating whether there is an adequate balance between service and cost.Item Influencia de los indicadores de gestión en los procesos de referencia y contrareferencia hospitalaria colombiana(Universidad Santiago de Cali, 2019) Sanchez Martinez, Jose EdwinThis monographic paper relates the management indicators and their influence on the referral and hospital counter reference processes. For this end, a systematic worldwide revision executes itself, taking into account the main control agencies in the area of health, such as: OMS, the European consumer health index and the referral and counter-reference system in Latin America. The document develops under a cautious hindsight and prospective, taking the history into account and evolution of the systems of health, his logistic control through the execution of indicators. At a later time, a bibliographic investigation relating the balanced does scorecard and his logistic interference in the selection and execution of the indicators of step itself. Finally, the benefits that can turn out well executing the methodology correctly highlight BSC themselves. The above establishes than although to standardize all processes and requests to achieve the quality in the service in the Colombian case, these conditions have not been developed, principally for the absence of technological factors and the efficiency in the staff of the services of health.Item Factores que afectan la logística de transporte en el Valle del Cauca(Universidad Santiago de Cali, 2019) Diaz Mazuera, Vivian; Vargas Cuña, Leidy CarolinaThe Valle del Cauca is currently part of two of the main logistic corridors in the country (Bogotá-Cali and Medellín-Cali), additionally has the main port on the Pacific, located in the city of Buenaventura and listed as the largest and most Suitable for reception and dispatch of goods to and from the Pacific, it also has two free zones (Pacifico and Palmaseca) strategically located between (Cali-Yumbo and Yumbo-Palmira); However, it presents a number of factors that affect its logistical processes, among which are the lack of electronic platforms, limited infrastructure, delays in customs procedures, lack of human resource, progressive increments in the Operational costs, poor planning and delays in the expansion of the Pacific Railroad. This article delves into the logistical situation of the Department, emphasizing the main logistical barriers, taking into account the transport of cargo (maritime, air, iron and road), ports and patios of containers and indicators emitted by Authorized signaturesItem Propuesta de un modelo de optimización de rutas para la entrega de materiales quirúrgicos de la empresa Bioart S.A de la ciudad de Cali, considerando ventanas de tiempo(Universidad Santiago de Cali, 2019) Olaya Oyola, Mayra Alejandra
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