Ingeniería Industrial
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Item Aplicación de la metodología Lean Six Sigma (LSS) para generar propuestas de mejoramiento de desempeño académico en el programa de Ingeniería Industrial de la Universidad Santiago de Cali(Universidad Santiago de Cali, 2021) Escorcia Mazorra, María Juliana; Cuellar Lora, Andrés Felipe; Guerrero Moreno, David Rodrigo (Director)This paper analyzes a case in an Institution of Higher Education (IES), which reflects a low academic performance in terms of the accumulated average variables, Saber Pro Tests and course failure. With the development of this project, it seeks to propose the most effective solutions to increase academic performance, considering the above variables to propose proposals for improvement and contribute to the improvement of the academic performance of students in the Industrial Engineering program of the Universidad Santiago de Cali. Because the education sector needs to obtain more efficient and economical processes, it must seek methodologies to ensure these results. According to the research carried out, methodologies such as: exploratory and descriptive, allowing to analyze the situation of the different interested sectors, for this will be applied the Lean Six Sigma methodology (LSS) seeking to improve academic performance in the Industrial Engineering program of the Santiago de Cali University, to validate the LSS model in Higher Education Institutions. Finally, according to the analysis made to the data about academic performance, results Saber PRO and repetition of courses for semesters 2018A-2019B students, It was possible to conceive proposals for the improvement of the performance of the Industrial Engineering program, focused on the control of repetition of courses, strengthening in subjects of courses of basic sciences, and reading and writing skills by the Centro de Escritura y Lectura y Oralidad Académica (CELOA), internal evaluations like Saber Pro test and involving students and teachers in the permanent renewal of their evaluation form.