Ingeniería Industrial
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Item Análisis de literatura sobre los modelos de gestión de compras y suministro para las empresas del sector azucarero del valle del cauca(Universidad Santiago de Cali, 2024) Jaramillo Garcia, Stephany; Calderón Mazuera, María Fernanda (Directora)Whose objective is to carry out a bibliographic review for the identification and analysis of purchasing and supply management models for companies in the sugar sector of Valle del Cauca, is located in a paradigm that is widely applied worldwide; for this purpose, various techniques and tools of analysis have been used in the search for improving its performance and efficiency. Several research works have carried out detailed analyses of the chain, through the breakdown of the parts and elements that identify it, which has allowed revealing parameters and variables in its operation that turn them into critical success factors; these are the fundamental elements through which this research is developed, to carry out the respective analysis five components are taken, which in turn are broken down into 19 critical factors, which through their study allow appropriately locating the state in which the sugar organizations of the region find themselves. It should be noted that this analysis is of a theoretical nature based on bibliographic and qualitative research. On the one hand, studies that deal with sugar companies are identified in a general manner, using each of the components of the proposed model as search nomenclators and, on the other hand, the situation of the companies in the region; this, by means of a bibliographic review and critical analysis of studies in a time window of five years ago. At the end, there is a table that presents the analysis and observations based on the conclusions of this work.Item Propuesta de control inventarios en la bodega de materiales para un consorcio de construcción en cali(Universidad Santiago de Cali, 2025) Ramírez Ramírez, Valery; Ramírez Aviles , Richard Mauricio; Rendon Alarcon, Nicolas; Guaita, Wilfredo (Director)To address the issue of inefficient inventory management in the main warehouse of a construction consortium in Cali, a proposal for inventory control was developed using the structure of the Deming cycle. The proposal incorporates ABC analysis, the calculation of the optimal order quantity, and the application of information and communication technologies (ICT) for merchandise tracking. First, the sample elements were grouped into three categories to identify the most valuable items based on their cost. Subsequently, the optimal order quantity was calculated, leading to five policy proposals. Additionally, inventory segmentation was performed using optimal "Q" quantities, and a comparison was made with the sample to observe priority changes with the implemented model. Next, the total costs of the sample inventory and the "Q" inventory were obtained, revealing an 85.56% reduction in total ordering costs and a 4.93% increase in inventory holding costs with the model. Finally, one of five software proposals was selected through Saaty's hierarchical analysis as a support tool for tracking supplies using the first-in, first-out model. In conclusion, the proposed model is expected to improve operational efficiency and reduce total inventory-related costs by focusing attention on the most valuable warehouse items and leveraging the selected software for monitoring and continuous model improvement.Item Análisis del impacto de la norma ISO 9001:2015 en el mejoramiento de la calidad de los procesos operacionales de una ips(Universidad Santiago de Cali, 2025) Murillo Hinestroza, Diego Fernando; Urrutia Perlaza, Luis Gabriel; Calderón, María Fernanda (Directora)This research, entitled "Analysis of the Impact of ISO 9001:2015 on the Quality Improvement of Operational Processes in a Healthcare Provider (HPI)," was conducted in a healthcare provider institution (HPI) located in the southern Pacific coast. Its main purpose was to determine how the implementation of this standard influenced the quality, effectiveness, and user satisfaction of a healthcare provider. In this context, the research was developed based on three specific objectives: to diagnose operational processes before and after the implementation of the standard; to analyze its effectiveness in customer satisfaction and continuous improvement; and to propose strategies aimed at strengthening the quality of operational processes, all considering Chapters 8 (Operation), 9 (Performance Evaluation), and 10 (Improvement) of ISO 9001:2015. A mixed methodological approach was used with documentary analysis, interviews, and surveys of HPI users that were shared by the organization. The results obtained show that the IPS meets 78% of the requirements in the operations chapter, 63% in the evaluation/performance chapter, and 76% in the improvement chapter Furthermore, the systematic application of quality management principles has allowed for the identification of specific opportunities for improvement, the establishment of more effective controls, and the promotion of an organizational culture oriented toward continuous improvement. Furthermore, the implementation of a quality management system based on ISO 9001:2015 not only improves internal processes but also increases user satisfaction, strengthens compliance with legal and regulatory standards, and generates a positive impact on the operational sustainability of the IPS. Through characterizations, a clear path has also been established to guarantee institutional quality and effectiveness. However, findings such as non-compliance with requirements in chapters 8 (Operations), 9 (Evaluation and Performance), and 10 (Improvement) of ISO 9001:2015 and a lack of correctItem Estrategia de prevención, reporte y seguimiento de accidentesen vanisa s.a.s. según iso 45001(Universidad Santiago de Cali, 2025) Ortiz Valencia, Angie Samanta; Escarria Quintero, Jaime Leandro; Hurtado Molinero, Andrés Felipe; Rojas Peña, Oscar Mauricio (Director)The prevention of workplace accidents is a crucial issue to guarantee safe and healthy work environments, especially in high-risk sectors such as clothing. The correct implementation of security measures contributes to the protection of workers and the improvement of business productivity. In this context, the present study aims to develop a part of the occupational health and safety management system (SG-SST) for the manufacturing area of the company Vanisa SAS, aligned with the guidelines of the ISO 45001 standard. The methodology used for this study consisted of a detailed diagnosis of the current workplace safety conditions in the company, to identify the main risks and deficiencies that affect the health and well-being of employees. Based on this diagnosis, an action plan was designed focused on the prevention, reporting and monitoring of accidents, which includes structured procedures and safety protocols, ranging from hazard identification to worker training. The most relevant results include the creation of a safety scheme adapted to the specific needs of the manufacturing area, with the aim of strengthening the safety culture in the company and reducing accident rates, offering a solid basis for the continuous improvement of safety management at Vanisa SAS.Item Propuesta de mejora basada en el análisis de los riesgos asociados al proceso de mecanizado y corte de la planta de producción de la empresa jеp mobiliari s.a.s. ubicada en santiago de cali(Universidad Santiago de Cali, 2023) Guarin Aguiño, Andres Camilo; Rivera Casañas, Jose Adrian; Cortes Lemus, Sebastian; Rojas Lopez, Johanna (Directora)The development of this article was based on the problems evident in the machining and cutting process of the company Jep Mobiliari S.A.S, identifying operational risk problems that consist mainly of inadequate planning of the processes that are developed and deficiencies in terms of safety and health; highlighting that the machining and cutting area has always been a fundamental area for the manufacturing process of the products offered by the company, therefore, the general objective of the article is to design an improvement proposal based on the analysis of risks. associated with the machining and cutting process of the production plant of the company Jep Mobiliari S.A.S. located in Santiago de Cali, using a risk matrix as the main tool. The scope is to identify, characterize and monitor each of these risks, in order to obtain an improvement proposal for the company. The method used during the execution of the article was based on a scientific investigation, with a qualitative approach, being a type of descriptive study, in which three sections were established consisting of risk identification, risk assessment, monitoring and control of risks. , using technological tools and the Bowtie method, resulting in an initial diagnosis, an identification list of possible duly characterized risks and a risk matrix; Finally, a discussion was established regarding the risks evidenced and conclusions were developed for each section executed according to the results obtainedItem Análisis del impacto del modo de transporte férreo en la movilización de carga desde el puerto de buenaventura hacia el interior del departamento del valle del cauca(Universidad Santiago de Cali, 2023) Beltrán Quintero, Camila Andrea; Hurtado Ponce, Jorge Andrés; Cruz Narváez, James (Director)In this article an analysis of the impact of the rail transport mode from the port of Buenaventura to the interior of Valle del Cauca is carried out, where it is identified through a literature review about the concepts related to the mobilization of cargo and the use of these for the transfer of goods in Colombia; to carry out this work an order of priorities is taken into account that covers from the identification of the most used mode of transport, the comparative of the port participation of Colombia and in this way identify the impact it currently has in the country through the port of Buenaventura. It is of utmost importance to clarify that through the analysis of the impact of this mode of transportation (railroad) a possible proposal for the reactivation of these routes will be observed, taking into account future logistic analysis and the industrialization of the routes. In order to arrive at this work, articles from the database of the Universidad Santiago de Cali and different web pages that complement this research are taken into account. Finally, a comparison of the available modes of transportation for the transfer of goods within the department of Valle del Cauca is carried out, where their determinants are evaluated in social, environmental and economic aspects, thus ensuring not only the efficiency of the transfer of cargo, but also the share of environmental care by the department of Valle del Cauca.Item Identificación y análisis de riesgos asociados a las variables del proceso de fabricación de caramelos de leche sonetto en la empresa comestibles aldor s.a.s. en acopi – yumbo – valle del cauca(Universidad Santiago de Cali, 2023) Gutierrez Agudelo, Leidy Carolina; Villota Esguerra, Isabella; León Sierra, Marlon Andrés; Rojas Lopez, Johanna (Directora)At Comestibles Aldor S.A.S., risk management in the production of Sonetto milk candies in Acopi Yumbo, Valle del Cauca, is crucial to ensure safe and efficient operations. The research focuses on identifying, assessing, and mitigating risks associated with this task. It starts with a meticulous identification of key operational risks that employees involved in this task are exposed to. It involves creating a hazard identification matrix, followed by risk assessment and proposing measures to prevent their occurrence. This study is carried out using an applied scientific approach, employing exploratory and formulative studies. The Bowtie method is adopted, known for its ability to conduct a detailed and structured analysis of risks in Sonetto candy production. This method is divided into three key stages: risk identification, risk assessment, and control and monitoring. Throughout this process, specific tools like structured surveys, risk diagrams, risk maps, and Gann diagrams are used to comprehensively assess risks in production. Findings reveal primary risks, including human errors, operational failures, supply chain issues, and quality control deficiencies. These results underscore the urgency of implementing effective labor strategies, promoting efficiency, and fostering strong teamwork. In summary, this research provides valuable insights and recommendations that will guide Comestibles Aldor S.A.S. in their efforts to improve safety and efficiency in Sonetto milk candy productionItem Identificación y análisis de riesgos en la operación de vehículos adscritos al proyecto "u.t. sinergia pérdidas" de la empresa deltec s.a, en la ciudad de santiago de cali(Universidad Santiago de Cali, 2023) Gutierrez Sánchez, Zuany Yadira; Sánchez López, Lizeth Dahiana; Melo Ramos, Andrés Sebastián; Girón Cruz, Jorge Andrés (Director)In this article, the identification and analysis of risks in the operation of vehicles assigned to the project "U.T SINERGIA PÉRDIDAS" of the company DELTEC S.A, located in the city of Santiago de Cali, the research focused on addressing the problem in the logistics area with the UT-SINERGIA project, which shows an inadequate response to the impact generated by the risks associated with its activity, a situation that leads to the loss of the contract with the public service provider EMCALI. The main objective of this article is to identify the risks associated with the operation of the vehicles used, as well as to propose strategies and preventive measures to mitigate them. To carry out this study, an essential tool for risk management was used, the "risk management matrix", which is composed of three fundamental phases: identification, assessment, monitoring and control. The identification and analysis of risks was carried out using a qualitative and quantitative approach, which characterises the work as a descriptive study, and on the basis of the results obtained, recommendations and proposals for preventive measures to reduce the risks identified were drawn up. One of the main recommendations is that the company should consider implementing maintenance management software to facilitate the planning, scheduling and monitoring of maintenance services. These suggestions can serve as a guide for DELTEC S.A. to improve the safety of vehicle operations, increase efficiency and reduce costs.Item Propuesta de mejoramiento para aumentar los niveles de productividad y calidad, en el área de inyección y empaque de tacones en una empresa caso de estudio(Universidad Santiago de Cali, 2023) Certuche Mejiа, Roberto Sebastián; Cortez Vásquez, Monica Andrea (Directora)The company Modaplass S.A is a Colombian company dedicated to the manufacture of parts for the manufacture of footwear. Currently, the injection and packaging processes of a reference known as heel, used for the manufacture of women's footwear, are presenting low levels of productivity, having as an effect of low levels of production and operational efficiency, on the other hand, the quality levels in the process do not meet the requirements established by the clients and the organization, causing economic losses valued by unmet demands of $228,070,000 and costs of not quality for $81,250,000, giving a total of $309,320,000 monthly and projecting $3,711,840,000 annually. Situation that leads management to raise the need for an in-depth analysis of the methods and calculations of standard production times using statistical tools for control such as: Root cause analysis, Pareto Charts and process control. Therefore, the research presents a mixed approach methodology, using the statistical analysis method to determine production standards through techniques such as data collection sheet, product technical sheets and formats for synoptic diagrams and analytical coursegram. and standardization sheet for production times. The study demonstrated in the injection line a reduction in cycle time of 42%, eliminating time in activities that do not add value such as: Search and transport of molds, lack of space and order and parameterization of machines, going from 55.5 minutes to 32.4 minutes in cycle time, which caused a monthly increase of 26.74% in production and an economic benefit on a monthly average of $230,000,000 pesos. On the other hand, in the packaging of parts, the material transportation time is reduced, moving a cycle time from 5.4 minutes to 2.4 minutes, obtaining a reduction of 46% and increasing packaging production by 19.9%.Item Análisis de metodologías agiles aplicadas a empresas de software en colombia(Universidad Santiago de Cali, 2023) Caicedo Jimenéz, Paola Andrea; Camargo Caicedo, Luis Felipe; Arboleda Zuñiga, Jairo (Director)For the following review article, a research and exploration work on the analysis of agile methodologies applied to software companies in Colombia will be evidenced, finding the number of companies that first implement or use software, fulfilling this, how many companies are beginning to implement in their operations, the methodologies or agile work frameworks, as an indispensable tool when solving problems; all this guided by an exploratory methodology, classified into 3 phases (A, B and C) these are: characterize, determine and validate, finding the information in different databases such as Google Scholar, Science Direct, Scopus, also researching in journals such as , Google Scholar, Dial net, Scient Direct, SciELO; evidencing that the most used methodology in software companies in Colombia is SCRUM.Item Evaluación de la efectividad de los proyectos ágiles en comparación con los métodos tradicionales de gestión de proyectos(Universidad Santiago de Cali, 2023) Pretel Longas, Juan Felipe; Muñoz Ortiz, Marcos David; Jiménez Velasco, Edgar Andrés; Rojas Lopez, Johanna (Directora)This article examines the topic of agile projects, considered within a new approach, as a work management process, so it is important to explore the aspects related to them. The effectiveness of such agile projects is analyzed, making a comparison with traditional project management methods. On the other hand, the challenges and opportunities that arise as a result of the implementation of agile projects in companies are evaluated, seeking new, efficient and improved ways to carry out their projects. Likewise, in this article, the best practices and tools used in the management of agile projects are reviewed, taking a tour of the cultural and team differences, in the adoption of them, in different countries and regions and in the same sense, reference is made to the adaptability and scalability of these projects in companies, evaluating the way they do it, as there is an integration of these with other project management approaches and agile methodologies. The Methodology used in this article will be based on two types: Qualitative and Quantitative. The reason why this type of methodology is chosen is because not only data is collected, but it is also quantified in order to measure it and obtain answers to the questions poseddetect and thus generate answers to the questions posed. A quantitative and qualitative comparison of the data of the projects carried out by means of a survey and an interview will be carried out on both the agile and the traditional methods, to identify significant differences in terms of time, budget, customer satisfaction and other key indicators of success. Finally, it is analyzed how agile projects impact companies economically and financially.Item Definición de buenas prácticas a través de la identificación de riesgos en la manipulación de sustancias químicas en el proceso de lavado de zapatillas en la empresa clean sneakers de buenaventura, valle del cauca(Universidad Santiago de Cali, 2023) Estacio Quintero, Bryan Andres; Salcedo, Breyner Fernando; Rojas López, Johanna (Directora)This article aims to show the definition of good practices through the identification of risks in the handling of chemical substances in the sneaker washing process at the Clean Sneakers company in Buenaventura, Valle del Cauca. To do this, it was necessary to carry out a review of the literature, where it was possible to find a compendium of 30 documents from different areas and countries, in relation to the topic at hand. The methodology is mixed in nature, since it includes qualitative and quantitative data; taking into account descriptive approaches, when describing the activities carried out in the sneaker washing process; exploratory, by identifying the risks to which workers are exposed due to the chemical substances used and documentary, based on the compilation of pertinent information on the topic presented and the bibliographic review for the preparation of this document. As for the results, the activities carried out in the process were shown in the first instance, followed by the identification of risks for each activity or task and its assessment or impact, where it was found that the main cause of the existence One of the risks is the improper handling of chemicals to carry out the process. And, finally, the definition of good practices, in relation to the risks found, such as the proper use of PPE. Finally, the conclusions are presented, where importantly, it was shown that the solutions provided can impact more than 50% in safeguarding the integrity of the workers.Item Propuesta para la mitigación de riesgos operacionales en el proceso de mecánica rápida del concesionario autopacifico s.a sede sur en la ciudad de santiago de cali(Universidad Santiago de Cali, 2023) Garcia Velez, Miguel Angel; Jaramillo Lopez, Gustavo; Sanchez Rodriguez, Luis Fernando; Girón Cruz, Jorge Andrés (Director)This article addresses the importance of the implementation of controls associated with the risks inherent to the fast mechanics process for the workshop of the Autopacífico S.A. dealership, specifically the one in the southern headquarters of the city of Santiago de Cali. This methodology is made up of three stages; A stage l of risk identification, a stage l of risk assessment and a final stage of lll where risk monitoring and control is carried out. On the other hand, it is important to note that General Motors (manufacturer and main assembler of the Autopacífico S.A. dealership) was one of the brands most affected by the global crisis and the weakening of domestic demand for automobiles in the United States and Latin America, so its operation in Colombia was no stranger to these measures and the administration was forced to reduce its inventory in spare parts stock by 30%. Therefore, for the specific case, this represented and represents a risk for the provision of the service, specifically in the process of fast mechanics, this due to the fact that non-compliance in the repair and maintenance times is generated in the cars that enter the Autopacífico S.A. workshop. This occurs due to the unavailability of spare parts, poor maintenance practices, lack of analysis of methods and times per thread, and volatility in the market. The research presented in this article results in the elaboration of the risk panorama matrix, which concludes its usefulness for the identification, evaluation, and control of all types of risks, in addition to being effective in improving the occupational and operational safety of Autopacífico S.A., protecting its individual interests.Item Aplicación del proceso de mejora continua en él área de ventas de la agencia de viajes viajeros por el mundo(Universidad Santiago de Cali, 2023) Martínez Armero, Isabella; Arce Mosquera, Jhaminthom Damián; Caicedo González, Giovanny; Cortez Vásquez, Monica Andrea (Directora)The objective of this article was to provide a continuous improvement process focused on the sales area of the Travel Agency (AVM) around the world of the city of Palmira through the plan, do, verify and act (PHVA) cycle. The research proposed a descriptive methodology with a qualitative approach, through which it allowed the review of scientific literature through databases such as Dialnet, Scopus, Google Academic and Scielo, which allowed the analysis of the antecedents found in MSME companies recognized for their quality management that belong to the tourism sector. Subsequently, these results were compared with the processes and procedures of the AVM. This led to proposing the design of a continuous improvement process in the Agency's sales area to contribute to the company's sales, guaranteeing sustainability in the tourism market as MSMEs. As a result, a periodic financial balance agreement carried out by the agency's accounting area showed an increase in sales of 2.5% compared to the previous year as a consequence of the application of the continuous improvement process. It is noteworthy that the implementation of the process approach allowed the company to guide strategic objectivesin continuousimprovement.Item Propuesta de mejora en el proceso de peticiones, quejas, reclamos y denuncias (PQRD) en una entidad promotora de salud ubicada en santiago de cali(Universidad Santiago de Cali, 2024) Orobio Balanta, Elsy Yuliana; Gambоa Maturin, Juan Diego; Gamboa Vente, Geovanny; Rojas Peña, Oscar Mauricio (Director)This article addresses the issue of delays in handling Petitions, Complaints, Claims, and Denunciations (PQRD) in a health promotion entity located in Santiago de Cali. The study aims to optimize the PQRD management process to improve operational efficiency and customer satisfaction. An exploratory research methodology with quantitative and analytical approaches was used. In the first phase, a Value Stream Mapping analysis and an Ishikawa Diagram were conducted to identify critical points of delay and inefficiency. In the second phase, simulations of the current process were developed, introducing potential solutions and using sensitivity analysis to evaluate their impact. In the third phase, an optimization proposal was formulated based on a 30% reduction in response times. The main findings indicate that continuous staff training, process standardization and automation, and improved work environment are key measures to reduce management times by up to 50% and increase efficiency by up to 90%. Implementing these measures will restore users' confidence in the health services offered by the promotion entity.Item Diseño de un plan de implementación del sistema de gestión de calidad bajo la norma iso 9001:2015 en encubex colombia(Universidad Santiago de Cali, 2024) Conde Sánchez, Valentina Nicole; Montenegro Luango, Carlos Stiven; Palencia Bolaños, Manuel David; Rojas Peña, Oscar Mauricio (Director)The implementation of a Quality Management System (QMS) is essential for the survival of organizations over time. It is usually accompanied using ISO 9001:2015, which increases competitiveness and customer satisfaction through the adoption of an organizational culture and continuous improvement. Therefore, this research aims to design an implementation plan that uses the principles of the QMS based on the ISO 9001:2015 standard, to impact each of the processes and areas in its operating model seeking to improve the quality of service, increase operational efficiency and minimize internal errors in ENCUBEx Colombia. For this, a methodology with a mixed approach will be used, which allows the implementation of quantitative elements with a descriptive scope and in turn uses qualitative elements. The above to show how a prior diagnosis is achieved, which defines the most critical numerals of the standard to work within the organization, obtaining 40.2% in compliance with the QMS, therefore, the creation and modification of the entire document system and important aspects such as the definition of risks and opportunities respectively and the modeling of the routes by process are carried out. in order to present a work plan with expected compliance of 100%.Item Identificación de barreras logísticas en la cadena de suministro agroindustrial de la papa en una comercializadora del valle del cauca(Universidad Santiago de Cali, 2024) Salazar Rodríguez, Santiago; Rodríguez Gordillo, Caleb Mathias; López Correa, Angelica; Guaita, Wilfredo (Director)The study addresses the identification of logistical barriers in the agro-industrial potato supply chain in a marketing company in Valle del Cauca. The purpose is to describe the actors, processes and flows within the chain, in which various barriers are identified that impact the efficiency and sustainability of supply, such as the lack of adequate infrastructure, deficiencies in transportation, inefficient coordination between producers and marketers, and regulatory restrictions. These barriers limit the capacity of the actors in the supply chain to respond quickly to fluctuations in demand and face challenges such as periodicity and competition. In addition, there is a lack of technological and data management tools that can optimize logistics planning and collaborative decision-making. Based on these findings, a series of strategies are proposed that include proposals to overcome these barriers such as strengthening alliances between producers, marketers and transporters, the adoption of technologies to optimize inventory monitoring and management, in addition to improving the logistics infrastructure. These actions seek not only to mitigate challenges, but also to foster greater collaboration between actors in the chain, thus enhancing a long-term competitive advantage. The expected result is a more efficient and resilient supply chain, capable of adapting to market fluctuations and improving the profitability of the actors involved, contributing to a more effective and sustainable marketing of potatoes in the region.Item Construcción de un módulo de aprendizaje de una línea de producción a escala dirigido a los estudiantes de ingeniería industrial de la universidad santiago de cali(Universidad Santiago de Cali, 2024) Gutiérrez Aguirre, Daniela; Paz Delgado, Isabella; Jojoa Añasco, Sebastián Andrés; Giron Cruz, Jorge Andres (Director)This paper presents the construction of a scale learning model of a production line with Fischertechnik Kits in the STEM laboratory of the Universidad Santiago de Cali and how it can strengthen the learning of students in the Industrial Engineering Program. This work seeks to implement a model to reinforce the theoretical knowledge acquired in key subjects of the curriculum, such as logistics, quality management and industrial processes laboratory. To achieve this, students were surveyed to identify their needs, and a physical and digital prototype was developed, accompanied by specific work guides for the selected subjects. The results show that students appreciate the opportunity to interact with practical models, optimizing the use of laboratory resources, contributing positively and significantly to their professional training.Item Seleccion eficiente de fuentes de suministro mediante el metodo cuantitativo ahp: un enfoque desde la industria de productos reciclados en la ciudad de cali.(Universidad Santiago de Cali, 2024) Camро Ваena , Juan Jose; Huertas Buitrago, Juan Sebastian; Muñoz Vitenco, Luis Hernando; Waita, Wilfredo (Director)In the context of the recycling industry in Cali, Colombia, which faces a low recycling rate and issues associated with informality in the sector, this research aims to address the efficient selection of recycled plastic suppliers to enhance the competitiveness and sustainability of local businesses. The study focuses on analyzing and applying multicriteria methods to optimize the supplier selection process, using techniques such as the Analytic Hierarchy Process (AHP), the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), Scoring, ELECTRE, among others, to determine the most effective tool in this specific context. The primary objective is to develop a model that facilitates and improves the management and control of raw materials in the recycled products sector in Cali, focusing on the application of methodologies that allow for systematic and well-founded decision-making. A methodological approach is employed that includes the characterization of the supply and production process, the description and application of multicriteria methods, and the evaluation of their applicability and effectiveness. Findings indicate that methods like AHP and TOPSIS are particularly useful for breaking down complex decisions and making clear choices between well-defined alternatives, respectively. While AHP helps to decompose the problem into manageable components, TOPSIS facilitates decisionmaking based on proximity to an ideal solution. Additionally, it was identified that each method has its nuances that must be considered when applying them, depending on the specific requirements of the decision at hand. The conclusions highlight the importance of appropriately selecting the multicriteria method based on the specific characteristics of the decision problem in the recycling industry. It is concluded that choosing the right method can significantly improve companies' ability to make informed decisions that effectively balance environmental and economic benefits, thus contributing to the sustainability and operational efficiency of the recycled products supply chain.Item Análisis de la gestión del área de compras como estrategia competitiva en las organizaciones(Universidad Santiago de Cali, 2024) Barona Robledo, Claudia Lorena; Banguera Caicedо, Paula Andrea; Garcia Cuervo, Carolina (Directora)Making purchases for the production of goods in organizations has become more than just a simple activity, nowadays this management is carried out by departments well equipped with the necessary resources to carry out this function. This area is responsible for acquiring and having available the required inputs (equipment, spare parts, raw materials, packaging material, products and even services), with the appropriate quality and at the best possible price, directly impacting the efficiency, costs and productivity of the entire company. However, the impact of this area represents for the organization up to 45 or 50% of cost participation, so it becomes important from a strategic point of view, increasing the interest in strengthening processes and results to achieve the objectives of profitability, differentiation and sustainability. The objective of this article is to offer the reader an easy-to-understand document that allows to understand the importance and impact of purchasing management as a competitive strategy in organizations, and also to deepen on the relationships between the supply chain, purchasing and success cases from the results in the supply that guarantee competitive advantages. The document begins with a bibliographic review based on the theory and definitions that different authors have on the subject; then, through a descriptive methodology, an analysis of the positions of the different authors cited in the text is carried out.