Ingeniería Industrial
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Item Diseño de un plan estratégico de mercadeo para la empresa Soluciones Electromecánicas Industriales Selind Ltda(Universidad Santiago de Cali, 2019) Castillo Vargas, Manuel Esteban; González, Mario Fernando (Director)electromechanical maintenance. This company presents variations in its monthly income, generating uncertainties that do not allow economic stability. For this reason, a strategic marketing plan was designed according to the specific needs of the company, as a basis for services marketing. Initially, a characterization of the sociopolitical and economic environment was made. Based on the data obtained, a SWOT analysis (weaknesses, opportunities, strengths and threats) is carried out in order to interrelate variables found. With the help of the business environment, the evaluation matrix of the external factor EFE is established, objectives are established where they are classified by means of the AHP method to determine the degree of importance of each, in order to implement Porter Forces, Marketing Mix, positioning and sales. Based on the results obtained in the different analyzes, it was determined that the company has the 36.7% of opportunity to expand to new companies in the industrial sector, it with respect to the 5 possible opportunities (OP) that can improve economically the company, this due to the great growth that the sector presents in this area. Likewise, a commercial department should be implemented, which is the weakness that most affects, according to the prioritization of marketing objectives.Item Propuesta de almacenamiento de los productos navideños en la empresa Burica S.A(Universidad Santiago de Cali, 2019) Rico Salazar, Jhon Edward; Perlaza Arteaga, Ingrid Lorena; Masso Alzate, John Alexander (Director)Item Propuesta de alternativas de mejor infraestructura de transporte de carga por carretera empleando estrategias de los dos primeros países del ranking de competitividad en Latinoamérica(Universidad Santiago de Cali, 2019) Cárdenas Scarpetta, María Alejandra; Lara Villegas, María Alejandra; Martínez Escobar, Nathaly (Directora)Transport is a relevant element in the development of a country, because it is a means of excellence to have the products available to the final consumer and, in this sense, the investments made in the infrastructure will contribute to economic growth. In Colombia, the transportation mode that stands out is the land transport, which mobilizes about 80% of the business burden and it is expected that by 2018 this sector will contribute 1% to the national GDP. The objective of this investigation is the current state of the cargo sector, the road and the importance of road infrastructure for the development of it. a diagnosis to make decisions in the face of the problems that the country is experiencing in terms of logistics competitiveness. To the others, a comparative table is drawn up between Colombia and the first two countries that lead the competitiveness ranking in Latin America, evaluating the important criteria such as institutional policies, financing, useful life, transport costs and contribution to GDP. Finally, we obtained as a result the policies of investment concession, geography, the useful life of the automobile fleet and corruption, the factors that affect the performance and development of the country to achieve its goal of being in the first places. competitiveness issue.Item Propuesta de mejora al modelo de producción de Peletería Jeylor mediante el uso de técnicas Lean Manufacturing(Universidad Santiago de Cali, 2019) Martínez Patiño, Kehilor Estic; Acosta Hoyos, Alejandro; Guerrero Moreno, David Rodrigo (Director)In this articule, we show the analysis and improve of the production model of a footwear company called leatherwork, dedicated to transformation of diferents pieces for manufacturing footwear using different types of machine, also offers the service of sale of supplies and materials for manufacturers and independent brands, for which a diagnosis will be made of the current performance of the company's operations and the most critical areas to which the most appropriate Lean Manufacturing techniques will be adjusted to determine and eliminate the waste and mudas found, which will be reflected in a production model as a proposal. Finally, a costbenefit evaluation of the implementation of the defined proposal is made. From the results obtained changes are observed in the physical appearance of the plant and in the daily functioning of all its processes, which leave benefits such as reduction of cycle times, delivery of orders within the agreed deadlines and fully standardized processes, factors that directly impact the productivity and profits of the company.Item Mapa de la Cadena de Valor para el mejoramiento del sistema productivo de una empresa de confecciones. Caso de estudio(Universidad Santiago de Cali, 2019) Cortes Victoria, Julián Andrés; Ibarra Tobar, Edwin Rene; Masso Alzate, John Alexander (Director)The purpose of this paper is to design an improvement plan based on the lean methodology: Mapping of the value chain (VSM, for its acronym in English), in a clothing company located in the municipality of Palmira (Colombia), which shows a high percentage of waste in their production system. For this purpose, an analysis of the current conditions of the production system is carried out, later waste is identified that impacts productivity to a greater extent and finally an improvement is established. At the conclusion of the study, it can be stated that the use of this Lean tool allows to identify the link between the activities of the current productive system, and from this, to specify progress that leads to an improvement in operability, in which the operations that generate waste or losses are minimal. The proposed improvement plan projects a reduction in total cycle time from 1,825 minutes to 1,477 minutes, and in total waiting time between stations from 115 minutes to 35 minutes. From this proposal the Management accepted in principle the suggestion of plant redistribution by relocating the Confection station.Item Propuesta de programa de mantenimiento preventivo basado en el Mantenimiento Preventivo Total (TPM) para la flota de tracto camiones de la empresa Transportes al Mundo SAS(Universidad Santiago de Cali, 2019) Daza Bejarano, Helmer Andrés; Tamayo Culman, Carlos Eduardo; García Jiménez, Juan Camilo (Director)Continuous Improvement and standardization of activities generate a greater capacity to anticipate various problems that are generated within the production department. In the same way, the good use of physical resources within the operative part generates not only a concern in relation to costs, but also to generate clean and friendly processes with the environment. This project is a Proposed Preventive Maintenance Program based on Total Productive Maintenance (TPM), for part of the truck tract fleet of the company Transportes al Mundo SAS, which is proposed as a strategic method standardized, to minimize repair costs and increase productivity. For the development of this investigation, the evaluation of the problems of the maintenance area is proposed, considering the cost, the practicality and the elimination of the dead times, in order to improve in a fast and precise way this area of the company, followed by this, it is proposed to compare and validate information before the company. The vehicles are part of a chain or production line and must be in the best state to comply with the contracts established by the company to generate confidence before its customers. This study proposes the execution of the following actions that will improve the current situation of the maintenance area of the company: perform a general diagnosis of maintenance management, adjust actions to group 1 of trucks and complement with the experiences of those involved in the processes of production and maintenance.Item Propuesta de un plan de mejoramiento para el proceso de despacho de producto terminado en la Industria Harinera de Occidente del municipio de Yumbo Valle(Universidad Santiago de Cali, 2019) Oliveros Solís, Jayson Bernardo; Figueroa, Tomás Adalberto; Rojas Trejos, Carlos Alberto (Director)The present work evidences a proposal for improvement for the process of dispatching the finished product of the Western Flour Industry of the municipality of Yumbo Valle, the type of research is inductive with a mixed approach, since statistical techniques such as surveys and tabulation of discrete data are implemented , you can also use quality techniques and tools such as a Pareto diagram, which allows you to identify causes of a problem, and that gives you the presentation work to identify that the failure of the delays consists in the lack of personnel in the area of loading, the Ishikawa Diagram and the Brainstorm are other tools that allow the participation of the ideas of the workers of the organization, it is important that through the mastery of these techniques, the authors achieve a diagnostic template, articulating aspects and components of each tool. Likewise, the 5 W + 2 H technique prioritizes the situation presented further and thanks to it, it is possible to continue with the next step, the simulation through discrete events, is through the Flexsim software. It is possible to say that this software provides a configuration similar to reality, that is, the operative items and tracts, can indicate a scale, but the actual costs of the process are not incurred, it is important that the real process is simulated with 3 operators, and for the second time with the proposal to assign one more operator, there is an improvement of two hours in the download times.Item Diseño del sistema de gestión ambiental en AvalQuímico SAS(Universidad Santiago de Cali, 2019) Obando Larrahondo, Karen Lizeth; Hurtado Suaza, Valentina; Pérez Vidal, Andrea (Directora)Environmental management systems are becoming increasingly important in companies as a strategy to reduce environmental pollution and increase the competitiveness of the company. This research was based on the design of an environmental management system (SGA) based on the NTC-ISO 14001: 2015 standard for the Avalquímico SAS company focused on the provision of laboratory analytical and physicochemical analysis services. To achieve the design of the EMS, an initial diagnosis was made of the practices used by the company for environmental protection through interviews with the company's employees, the identification of the elements of the affected environment, the analysis of the applicable legal requirements and the Sanitary inspections Subsequently, the EMS was planned taking into account the requirements of ISO 14001: 2015, collecting information and analyzing it and identifying improvement actions and internal control means for the system. After having made the initial diagnosis, 33 actions were listed to elaborate the design of the EMS, where the environmental policy and objectives were defined, the scope of the system was determined, procedures and formats were created and / or updated and finally designed Internal control means for the environmental management system. Once the system was designed, a final diagnostic matrix was made that showed a 68% improvement over the current compliance with the requirements of the standard in the company. With the results of this research project, the Avalquímico company benefited from obtaining a GHS design, which will allow it to advance in the implementation and certification.Item Análisis de estrategias de comunicación en relación a responsabilidad sobre producto en instituciones que emplean organismos genéticamente modificados(Universidad Santiago de Cali, 2019) Castaño Aristizábal, Jose Manuel; Opance González, David Alejandro; Robayo Avendaño, Angélica (Directora)Product responsibility is that which companies have towards their customers to communicate information related to their products. Product responsibility in genetically modified organisms (GMO) has been established through specialized institutions, risk assessments, safety data sheets and product labeling. The purpose of this study was to analyze the communication strategies that companies have with consumers to demonstrate their Product responsibility and stimulate interaction with stakeholders. Therefore, a preliminary review study was conducted in which scientific articles, sustainability reports and applicable regulations were analyzed. The results of the analysis indicate that the Product responsibility in GMO involves criteria related to the safety and health of the consumer and the labeling of the products. To communicate these aspects, companies that use GMO demonstrate their commitment to initiatives of related institutions, in addition to using sustainability reports and dissemination by electronic means. Based on the above, it is concluded that properly communicating the Product responsibility practices impacts the perception and trust of the consumers towards the company and its products, generating a competitive advantage for those who adopt them.Item Gestión del conocimiento a partir de la documentación de un manual de procedimientos del proceso de despachos de la empresa RTA Muebles localizada en Yumbo-Valle(Universidad Santiago de Cali, 2019) Londoño Ríos, Katerine; Cortes Vásquez, Mónica Andrea (Directora)The organizations are increasingly faced with higher levels of competitiveness that lead to restructuring their internal operations under certifiable standards in such a way that maximizes their performance in the market, as a result productivity and the work climate become a favorable scenario to increase the satisfaction of its stakeholders. Making use of administrative tools that manage mission processes allow us to anticipate medium and long-term plans that counteract variables that do not add value in the supply chain. The present research project aimed to identify the main problems to guide the personnel in the execution of the functions of enlistment, dispatch and delivery to final client in the company RTA MUEBLES, therefore, the work environment was analyzed finding the need to elaborate manuals of procedures as a support instrument that defines and establishes the activities, responsibilities and communication channels of all jobs, in order to normalize all the activities that exist within the distribution process. We used techniques used to compile the information with the longitudinal method, which allows us to read the data necessary for the fulfillment of its objective. Additionally, the list of requirements of the ISO 9001: 2015 standard was made to organize the functional procedures of each position, and subsequently the structure and consolidation of the procedures manual was proposed.Item Impactos de los sistemas de gestion ambiental ISO 14001:2015 en el sector industrial(Universidad Santiago de Cali, 2019) Herrera Osorio, Edwin Alberto; Rodriguez Murillo, Jenny Milena; Guerrero Moreno, David Rodrigo (Director)The purpose of this review article is to know how The Environmental Management System ISO 14001:2015 have generated an impact when implemented, analyzing the main motivations, impacts, environmental risks to mitigate, benefits and results, in the industries that adopt this standard to its production and commercialization processes, the Environmental Management System aims to serve the support for the prevention of environmental pollution, protect the environment and environmental performance, in balance with the three pillars of sustainable development, in addition to helping companies optimize resources to after taking advantage of inputs, supporting the creation of environmental awareness within organizations and generating sustainable production processes. This document is constructed with thirty articles of review and research articles published in the database of the Santiago de Cali University, where the different motivations that led a group of industries (services, distribution and trade, material energy and electrical equipment, metallurgy and steel, paper, meat, manufacturing, chemical and mechanical industry, agriculture and pharmaceutical industry) to implement an Environmental Management System were made known, some motivations that drive the implementation of the norm in organizations, such as political, ethical, economic, commercial, competitive, innovation, final disposal of waste, among others. This review article also addresses the impacts, risks, results and benefits that come with the implementation of the ISO 14001:2015 standard, through the experience documented in other articles related to this topic. In the impacts of the industries (sugar, cement plant, health, transportation, coal) reviewed, it was possible to identify the discharge of wastewater, solid waste, water and energy consumption, air pollution and within the risks reference is made to the damage of human health, decrease of resources, damages to the flora and fauna, climate change and global warming. Publicizing also the results and benefits of the implementation of an Environmental Management System.Item Análisis de factibilidad para la adquisición de un sistema automático de máquinas empacadoras de arroz en una empresa arrocera del sur occidente colombiano(Universidad Santiago de Cali, 2019) Balanta Rubiano, Germán; Martínez Escobar, Nathaly (Directora)The waste generated by the current machines, the delays in the delivery of the merchandise, the long working hours a nd the excessive times of machine stops due to maintenance, have become a landscape in the company. And that is why aproposal is made of automation of the packaging system forthe improvement of the process by means of the p urchase of a new equipment; For this, a series of measurements aremade in the production process of the rice comp any, where it is necessary to take into account production times, maintenance stops, all the down times of the curren t equipment of the company, to evaluate all the suppliers of.the teams to propose for the purchase, to compare adva ntages that have the new equipment, with respect to the current equipment of the plant, to analyze and to makethe c alculations of the return of investment of the project ofthe automatic system of packing machines and theimprovem ent of the packing process. With this study was found the consumption of the equipment that has the company and i t was possible to compare the ones of the proposal to buy and to observe the technical changes and savings for the company with this solution. One of the main conclusions is the selection of the automatic system of multipack mach ines, due to its lower price, lower consumption of resources, delivery time and the early return of investment of the project which is in just 11.4 months after the start-up of the equipment. Also, detailed results are exposed such as: List of machines that tend to fail because of lack of maintenance, which h ours work on average, which are the most productive operators, overall efficiency of the packing area, a small map of Processso that they manage to understand a little more the synchrony and the process of an automatic rice packaging system.Item Propuesta de un Plan de Gestión Integral de Residuos Sólidos (PGIRS) para el edificio La Guabinera ubicada en la ciudad de Cali-Colombia(Universidad Santiago de Cali, 2019) García Mejía, Diego Fernando; Cortes Vásquez, Mónica Andrea (Directora)The purpose of this article is to document the design of a Comprehensive Solid Waste Management Plan (CSWMP) for the residential building “La Guabinera” located in Cali, Colombia. The proposal covers three phases. The first phase is the diagnosis of the type and quantities of waste generated. The second corresponds to the description and systematization of solid waste management handling procedures while the third phase relates to how the CSWMP was structured according to the current legislation on the matter. The proposal required an exploratory descriptive study to determine which is the current waste management and the disposal generated by the building residents. It also included the challenges and problems residents face towards waster management, as well as the possible solutions they might use to process waste management at home. Thus, interviews were conducted with the building’s Home Owners Association (HOA) and surveys were given to a sample of 45 building residents to provide a diagnose on how the residential building is currently exploiting its solid waste. To obtain the resource recovery rate of the building, the specialized recycling company FUNREAMCALI was consulted. The former indicates that the recyclable solid waste recovery rate is 3.1%, which implies a monthly use of 197 kilograms of waste from the 6,340 generated. It is projected that with the implementation of the CSWMP, the recovery rate of recyclable materials will be close to 40% equivalent to 2,536 kilograms. To achieve this goal, all the building residents must be involved on recycling tasks and environmental education campaigns. They also need to have access to the resources and elements that allow the residents to effectively recyclable waste.Item Propuesta de estandarización de los procesos de despacho de los domicilios en la empresa Importadoras Asociadas, para la disminución de los tiempos improductivos(Universidad Santiago de Cali, 2019) Pérez Bahos, Diana Marcela; Guerrero Moreno, David Rodrigo (Director)The standardization of processes nowadays is a tool that generates a competitive advantage for many organizations. The demands imposed by the globalized market have changed the vision of the world and of business. The extreme competitiveness, in which there are no distances or borders and the fact that information, has ceased to be safe in their organizations, to be available to all, causes enormous pressure on them, which must be relaxed and find new mechanisms to face pressures and innovate. The objective of standardizing the processes of home delivery in the Associated Importers Company is to strengthen the ability of the organization to add value, generate greater control of them, aiming at increasing productivity and constantly improving the quality of products; as well as achieving the reduction of unproductive times. The basic approach is to start with the process as it is, create a way to share it, document it and use what has been learned. With the development of this study, it is expected to contribute so that the company can improve its processes, since it saves time, controls its procedures, and improves the performance of its employees. It will give a greater quality to what it does and therefore its competitiveness strengthens it in the market facing the new challenges generated by globalization, which will result in better profits, satisfaction and confidence of customers, products delivered on time, etc.Item Propuesta de un método de control de inventarios en una comercializadora y distribuidora en el municipio de Guachené Cauca(Universidad Santiago de Cali, 2019) Chara Carabali, Derlin Eliana; García Delgado, Raúl Alberto (Director)In the present article is presented a proposal about an inventory control method for trading companies and grain distributors and groceries. It began with the development of a diagnosis of the inventory control in this type of business, later were determined the most important products of ABC classification, ordered by contribution margins, and finally was chosen a method of control based on the products of greater contribution in sales, that is to say the items class A. For the development of this work, we took as a guide some articles such as "Design of an inventory management model for the wine and spirits importer company Global Wine and Spirits LTDA "Universidad Javeriana. Bogotá, Colombia, GONZÁLEZ, (2010) and of "Inventory management in an automobile parts company" Lemus, (2015).Item Propuesta de mejora en el diseño y operatividad de los controles del proceso de almacenamiento y despacho de Urea en una empresa del sector azucarero(Universidad Santiago de Cali, 2019) Tarapuez Portilla, Denis Santiago; Robayo Avendaño, Angelica (Directora)This paper presents a proposal for improvement for the internal functioning of some wineries in a company in the sugar sector responsible for the dispatch of agricultural inputs for subsequent application in sugarcane crops. The model of this work is based on the search for the continuous improvement of all the internal processes carried out by these wineries and how traceability and standardization are key factors for the fulfillment of the project. In the wineries of this company there were certain inconsistencies that show the lack of traceability in the storage and dispatch of agricultural inputs that can generate loss of information or the loss of these inputs. With the aim of reducing the risks that may affect the operation and the adequate internal control chat sol be exorcice in thais tipo of activistas of encomian and outgoing products, in this project they developed audits, inventories, analysis and monitoring of internal processes as well as the review of the existing documentation in the process. It was found that the Urea storage and dispatch registration forms are being badly completed, which violates some existing controls, such as the loan of products ready for dispatch. The objective of this project is to obtain the total traceability of the process, generate an improvement in the effectiveness of the operation of the controls between storage and dispatch of inputs, improving the stages of supply flow and distribution, improving continuity, punctuality and the correct delivery to the orders made for each hacienda, in the same way all the process carried out in these warehouses responsible for these supplies were with their standardized documentation, with this, the project improved because the work done allows a complete monitoring of process.Item Estudio de viabilidad técnica y económica de la instalación e implementación de un sistema solar fotovoltaico en una empresa del sector manufacturero en el Valle del Cauca(Universidad Santiago de Cali, 2019) García Casañas, Alejandro; Salazar Calvache, Oscar Andrés (Director)The purpose of the research was to carry out a technical and economic analysis of a photovoltaic solar system, which through a conceptual engineering study seeks to reduce the cost of electricity from a manufacturing company located in the Cauca Valley that currently pays the operator Network For the photovoltaic solar system the characterization of two location points was carried out, one on the roof of the company and another on a lot that is located 100 meters from the company, radiation levels and shadow calculations to know how the sun impacts on the solar panels and the installation of a network analyzer for a month to know high and low peaks of electricity consumption, the collection of data of the average monthly electricity consumption during 2017, the installable and necessary capacity for the Electricity generation and its respective quotation to know the cost of the project and project the return on investment. The areas available are sufficient for the ability to self-generate electricity during the month without the need to generate surpluses to the distribution network and solar radiation is sufficient for the system to function efficiently, sufficient financial resources must be available to carry out the implementation of the photovoltaic solar system where the return on investment is tempting for the company.Item Propuesta de mejoramiento del Sistema de Gestión de Seguridad y Salud en el Trabajo de la empresa Centro de Diagnóstico Automas Ltda de la ciudad de Cali basados en el Decreto 1072 de 2015 y la Resolución 0312 de 2019(Universidad Santiago de Cali, 2020) Quintana Murillo, Juan David; Ramírez Hernández, Diego Fernando; Arana Sánchez, Teresa (Directora)The present research work focuses on the adaptation of Resolution 0312 of 2019, in which the Minimum Standards of the SG-OSH are known and must be applied by each of the companies in the country, in order to comply with the legislative order and thus avoid fines and penalties. In sectors such as automotive where the interaction of human talent with tools, materials and supplies, considerably increases the risks and dangers during the execution of the activities of workers, it is necessary to take the appropriate corrective measures to guarantee their well-being. The objective of the study is to propose an Improvement Plan for the SG-SST, based on the requirements of decree 1072 of 2015 and resolution 0312 of 2019 for the company Centro de Diagnóstico Automotriz Automas Ltda located in the city of Cali. Descriptive and exploratory study based on the design of the first two phases (Preliminary evaluation and planning) of the SG-SST, identifying the situations associated with the presence of possible accidents and diseases. Therefore, the improvement of a Management System is sought, its dissemination to all areas and postulate leaders to ensure compliance with the standard, in order to reduce occupational risks and ensure the integrity of workers. Its execution allows to obtain optimal conditions for good performance, efficiency and effectiveness through safe work, which becomes the main need to adapt these systems in the labor contexts of the country.Item Identificación de brechas de formación en el Programa de Ingeniería Industrial para la región del Valle del Cauca(Universidad Santiago de Cali, 2020) Isairias Bohórquez, Yina Zulay; Díaz Delgado, Víctor Manuel; Pineda Zapata, Uriel (Director)The objective of this research is to identify the gaps that exist within the industrial engineering programs in Valle del Cauca, due to the fact that universities must not only train quality professionals, but also ensure that the skills delivered allow them to adapt appropriately to an increasingly demanding world of work that requires professionals with great technical mastery, but also the ability to create new knowledge and take advantage of new technologies and technological and administrative innovations to improve their work performance. To meet the proposed objectives, an exploratory research was carried out in 2019, applied for six universities in the region to those responsible for the industrial engineering program of the selected universities and 25 companies in the productive sector through various mechanisms and tools such as interviews and surveys. Three types of gaps were identified in industrial engineering programs: quality, relevance, and competence gaps. So, it is possible to establish some important competencies such as: process optimization, data analysis, mastery of stateof-the-art technologies, the implementation of TIC in the process and customer service, and son on. These competencies are would strengthen from the academy for close the gaps detected within the training in industrial engineering.Item La importancia de implementar un Sistema de Gestión Ambiental y realizar buenas prácticas ambientales dentro del sector turístico(Universidad Santiago de Cali, 2020) Valencia Betancourth, Marlon Steven; Carvajal Aguilar, Michael; Guerrero Moreno, David Rodrigo (Director)international level, in order to know the importance of the environment in sustainable tourism by mitigating the pollution generated by the products or services offered by the companies to meet the needs required by customers. It is necessary that companies within their philosophy carry out good environmental practices in order to obtain benefits in terms of issues that belong to economic, cultural and social activities that generate profits for the whole community in general; Starting from this idea, there are some factors that are key to have a good functioning within the entire system, which today are known as the implementation of management systems whose objective is to certify and ensure that organizations perform actions that mitigate the great pollution that is generated within the tourism sector, activities whose sole purpose is to satisfy all tourists around the world. However, the trends in which tourists move today have been changing, which is why competition between companies becomes more noticeable, for this reason a series of limitations that arise from non-monitoring are emerging of normativity, being that in many cases it is to save resources in terms of economics. Within this article, a series of internal and external barriers that prevent the adoption of good environmental practices in companies are presented and these are based on the behavior of the entity's partners or investors, in addition to the trends that customers are having as technology advances and the environment in which we live. Culminating some success stories are analyzed within which Chinese companies within the tourism sector are the ones that stand out the most by generating greater autonomy and balance in terms of the three factors: economic, social and cultural. Obtaining great results to significantly mitigate emissions and large consumption of water and energy within the city, as well as being one of the countries with the most technologically speaking potential to generate environmentally friendly projects.