Especialización en Desarrollo Humano y Organizacional
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Item Adaptación de un modelo de gestión del conocimiento en la línea de producción de extractos de levadura en levapan s.a planta Tuluá(Universidad Santiago de Cali, 2019) Campo Palacio, Carlos Alberto; Guevara Marulanda, Sandra Milena; Vargas Calderon, Diego FernandoIn the present work it is inquired about the Knowledge Management inside the company SA, located in Tulua Valle del Cauca, in which yeast is produced for the bakery, our exploration focus in the area of Yeast Extracts in which work 40 people. This work summarizes the contributions of several authors in Knowledge Management and also includes the results of a survey applied to the entire population in which they inquired about current practices regarding the creation, transfer, use and storage of information. For the realization of this study we rely on the requirements of ISO 9001: 2015 regarding the incorporation of its new requirement that requires knowledge necessary for the normal development of the Organization, and for this purpose, knowledge is grouped with other resources such as they are the people, the infrastructure and the environment. When analyzing the results of the survey, 6 variables were taken into account, such as: Identification of knowledge, transmission, technology, means, decision making, organizacional culture and competitiveness. Finally, a proposal was presented to the group in the area of extracts, which was accepted and constitutes a valuable contribution for Levapan S.A, within which the strategic pillars of the Organization are immersed, which will strengthen the development of people, products and processesItem Alcaldía de Yumbo departamento administrativo planeación y desarrollo económico para el año 2019(Universidad Santiago de Cali, 2020) Parra Albornoz, Linda Viviana; Vargas Calderón, Diego FernandoItem Análisis de diseño y formulación de la planeación estratégica del talento humano de la gobernación del Valle contrastado con diferentes enfoques de planeación estratégica existente(Universidad Santiago de Cali, 2018) Abadia Herrera, Claudia Kytra; Rodríguez Dorado, MonicaAccording to the end of this research work, focused on the planning of human talent, which is undoubtedly one of the main bases of organizations, as it is one of the assets that must be developed from the work, academic, staff and organizational climate, to achieve the greatest allies for the perfect fulfillment of the defined plans with a view to achieving the proposed institutional objectives.Item Análisis de las causas que generan absentismo laboral en las mujeres de un almacén de cadena en Colombia(Universidad Santiago de Cali, 2019) Robles Franco, Yenny Paola; García Solís, María Fernanda; Astudillo Villegas, RicardoItem Análisis de las estrategias de comunicación organizacional como herramienta de gestión empresarial en la empresa Calzado Romulo de Cali(Universidad Santiago de Cali, 2018) Mosquera Bonilla, Yurlen; Osorio Urrutia, HelainneThe subject of this research work is Organizational Communication, being a habitual, dynamic and practical process within the organization Romulo Footwear, it is also a communicative process considered complex. The consequences that Organizational Communication problems can cause are investigated and presented, an opportunity that the company has to solve them. It is clear that the operation of the company as a member of human society is possible thanks to communication, consisting of the exchange of messages between the people who integrate it and with whom they are related. We wanted to know and analyze the different approaches in the important communication process, looking for ways to make it more and more effective in the company.Item Análisis de los estilos de liderazgo que inciden en la motivación y retención laboral de los colaboradores en una organización prestadora de servicios de aseo en Palmira, valle(Universidad Santiago de Cali, 2019) Forero Ayala, Tatiana Alcira; Alvarado Gomez, Bryan Armando; Vargas Calderon, Diego FernandoLeadership is perhaps one of the biggest issues in the recent decades, it must be said that there are many academics and researchers whose inquiries have been opposed and thanks to this the birth of new styles has been allowed. These leadership styles are studied every day by top managers in the largest companies worldwide. A good leader understands that capital and assets are the engine of the organizations, but he also understands that the soul is the collaborator; reasons why everything is supposed to be a properly - synchronized set between happiness at work, motivation, and productivity. But not all the organizations work like this. The present research project is divided into three chapters, in which an investigation was carried out from a mixed approach in which the different leadership styles that directly influences the motivation of employees are studied right within an organization that is responsible for providing cleaning services in the city of Palmira, Valle; and the incidence of the predominant leadership style with the motivation and job retention of its employees. Everything that was mentioned above, is in order to make a model of improvement in work motivation, which allows to increase retention levels in the companyItem Análisis del clima organizacional en la empresa Summar Temporales(Universidad Santiago de Cali, 2020) Plaza Arcila, Luis Felipe; Giraldo Gil, Diego Hernán; Vargas Calderón, Diego FernandoItem Análisis del clima organizacional en la Empresa Summar temporales, área de selección(Universidad Santiago de Cali, 2020) Bravo Suárez, Daniela; Londoño González, Sandra Janeth; Vargas Calderón, Diego FernandoItem Análisis del diseño organizacional de la empresa Mahayana, que permita la elaboración de procesos al interior de la misma(Universidad Santiago de Cali, 2017) Granada Ocampo, Norma Constanza; Alemán González, Isabel Cristina; Moreno Soto, Juan CarlosThe development of this research project seeks to optimize the way of working in Cabañas Mahayana, by designing a Process Manual and an analysis of the organizational system, which will improve the quality of service by minimizing the response time of employees to an event in particular. The first chapter reviews some essential concepts in order to understand what this project is based on, the theoretical framework gives a complete perspective of the academic material that was used as support for the study. The analysis process in this chapter was from the general to the particular being the Management and the Coordinator of Operations key fiches for this investigation. In the second chapter, detailed information about the company in which the project was carried out was compiled. This research aims to have a clear picture of how the company works before implementing the improvement proposal. The third chapter uses a tool called blueprint, which helps to understand in a graphical and didactic way the current Mahayana operation, then referring to it, optimize the areas that have contact with the client, which is key in the Investigation to make later the correction of possible errors. In the fourth chapter three proposals for improvement are discussed. The first is the creation of the Manual of functions and processes, the second the implementation of training workshops for their knowledge, the third the implementation of online marketing strategies to further encourage the positioning of the website in search engines. The fifth chapter details the standards created for the improvement of quality in Mahayana, that is, all the tasks in each area of the company are listed.Item La asociatividad como modelo de transformación para las organizaciones(Universidad Santiago de Cali, 2017) Guzman Ospina, Diana Mercedes; Salgado Villegas, Angélica MaríaItem Beneficios e incentivos para la retención de la generación Millennials en las organizaciones(Universidad Santiago de Cali, 2019) Vergara López, Laura Melisa; Vargas Calderon, Diego FernandoItem Caracterización de la cultura organizacional a partir de las dimensiones de Álvaro Zapata en una empresa de ingeniería del Valle del Cauca(Universidad Santiago de Cali, 2018) Echeverri Zuluaga, MarisolOrganizational culture is a fundamental pillar to support competitiveness in organizations, according to Phalen (2000), organizational culture is generated by significant group experiences in an organization that generate learning in its members, to guide behaviors towards strengthening relations with others and for Ricardo (2005) affirms that culture, understood as the degree of agreement and commitment to values and norms, is related to organizational performance.Item Clima organizacional con los colabores del centro de desarrollo infantil amiguitos en Santiago de Cali-Valle(Universidad Santiago de Cali, 2018) Albornoz Riascos, AmandaThe following work intends to make an approximation of the existing organizational climate in the company CDI AMIGUITOS which is located in the City of Cali, serves as research work considering that the Organizational Climate is considered a factor that reflects the facilities or obstacles that the worker finds to perform in the work context, influences both individual and group behaviors such as: communication, leadership style, teamwork, motivation, staff turnover, job satisfaction, job performance Work, safety, customer satisfaction, quality of service and financial results, that is, affects the ability of the entity to use its technical and human resources.Item Creación de valor en el área de talento humano en las empresas exportadoras del Valle y Norte del Cauca a Diciembre de 2015(Universidad Santiago de Cali, 2017) Riascos Figueroa, Jenny Andrea; Triviño Ortíz, Paola Andrea; Barahona, HelderThe following document is a qualitative study, which provides an approximation to the construction of a tool that allows identifying how value is generated from the area of human talent in organizations, for this three perspectives of value generation are reviewed; knowledge management, organizational change and human development. It also takes into account three principles: the creation of value in local processes, creation of value in people and creation of value to develop sustainable organizations, the result of this study is the design of a tool to apply to managers of the organizations that allows to analyze if they apply the perspectives and taking into account the principles for the generation of value. Within the reviewed documents, emphasis was placed on eleven academic articles, to which criteria of inclusion, exclusion and quality were applied. The inclusion criterion was managed by filling in the paper analysis format, where the title, summary and conclusions were analyzed. The exclusion criterion was based on the search for management that would give additional value to the practices already known for each functional area. This exclusion was carried out with the participation of a seedbed of research, a team of researchers that are Jenny Andrea Riascos Figueroa and Paola Andrea Triviño OrtizItem Diseño de estrategias de mejoramiento a partir de un diagnóstico de clima organizacional en la empresa Green S.A.S.(Universidad Santiago de Cali, 2017) González Murillo, Gustavo Adolfo; Bravo Diaz, Angela María; Coral Vallejo, Alvaro AndrésThis research work presents the diagnosis of the organizational climate of the company Green S.A.S. based on the perception of its collaborators, through an instrument to measure climate in Colombian organizations (IMCOC), developed by Professor Carlos Eduardo Méndez. The results indicate a favorable climate, with the most outstanding dimensions being interpersonal relations and control, while the cooperation and decision making dimensions obtained a neutral and unfavorable qualification, respectively. Independently of the measurement instrument, there are shown the results of a survey with open questions that allows identifying the aspects that most value the collaborators within the company, causes of demotivation, among others. Finally, different action plans are proposed describing improvement strategies that encompass the results.Item Diseño de los macroprocesos de gestión humana en estrategias empresariales de Colombia E&E S.A.S.(Universidad Santiago de Cali, 2017) Padilla Oliveros, Claudia Patricia; Moreno Soto, Juan CarlosItem Diseño de procesos de gestión humana en una Pyme: Caso de autoservicio inversiones PIMAJA(Universidad Santiago de Cali, 2017) Arias Grajales, Sandra Marcela; Fernández Quesada, Sandra Lorena; Duque Ceballos, Jose LuisItem Diseño de un modelo de comunicación para la oficina de alta calidad del Centro Nacional de Asistencia Técnica a la Industria(Universidad Santiago de Cali, 2017) Vélez Navia, Diego Fernando; Duque Ceballos José LuisGiven the communication needs of the National Center for Technical Assistance to Industry, this project was designed to design a model that would allow the Sena Training Center, located in the city of Cali, to optimally manage the communicative processes of the Office of High Quality, since it was identified that it did not have a standard that allowed it to generate spaces of interaction between the members of the academic community. In this sense, the research was descriptive with a mixed approach, which made it possible to identify the development of the communication process of the aforementioned unit and the perspective of the related actors. Finally, after gathering and analyzing the information, it was possible to structure a model to strengthen communication processes around the processes of accreditation and renewal of qualified records of the Astin Center.Item Diseño de un plan de incentivos que permite motivar el personal administrativo de la Universidad Santiago de Cali(Universidad Santiago de Cali, 2019) Colmenares Gómez, María de los Ángeles; Vargas Mazuera, Vivian Vanessa; Vargas Calderón, Diego FernandoItem Diseño de una propuesta de incentivos y beneficios que le permita a una mediana empresa prestadora de servicios de tecnología, reducir los indices de ausentismo y rotación de personal(Universidad Santiago de Cali, 2017) Ríos González, Carolina; Correa Gutiérrez, Mayra Alejandra; Duque Ceballos, José Luis
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