Especialización en Sistemas de Información Geográfica
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Item Optimización de la Gestión en la nube de La Red ODN de EMCALI Telecomunicaciones a través de una plataforma Geoespacial.(Universidad Santiago de Cali, 2024-05-31) ViverosQuiñones, Washington Gregorio; Escalante Caicedo, Ana BelyCurrently, the telecommunications area is one of the most competitive sectors worldwide, which is why companies strive to implement technological advances that are in line with the needs of their users and the market. Taking into account that, technological infrastructure has become the driving force behind the efficient and successful operation of organizations in an increasingly digitized world and some of the principles of the Entity (EMCALI) such as: customer service, social policy, market participation and technological modernization as stated in its corporate principles "Based on the needs of the Clients, its technology and infrastructure must be consistently innovated for the provision of the services it provides, in the same way the modernization of the information systems must be concluded to guarantee its productivity and the permanent control of the processes and procedures with maximum flexibility and quality" It is crucial to constantly develop technical and administrative tools that improve the quality of the service offered. That is why the Geoviewers will allow the Telecommunications Department of the company EMCALI to maintain an organized structure of its infrastructure, in which it can visualize, consult geographic and environmental information, exploring maps, spatial data related to specific locations of its telephone infrastructure in the city of Cali. This implementation will enable a more efficient management of the networks, thus speeding up the repair, maintenance and installation services of fiber optics. The data that will be taken from the Geoviewers will serve as a tool to generate a more effective planning in the installation and support processes of the customers of the TELCO component, thus allowing the optimization of time and resources in decision-making