Especialización en Gerencia Logística Integral - Virtual
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Item La responsabilidad social empresarial en la relación "Empresa-Cliente" en empresas de servicios públicos domiciliarios(Universidad Santiago de Cali, 2017) Ortega Giraldo, Jesús David; García Gómez, HenryThis monograph refers to the Corporate Strategy of Corporate Social Responsibility (CSR), in order to know its possible benefits of the implementation in relation to the dynamic client - company in public utility companies. The importance of the present study lies in knowing and analyzing the implications of the implementation of Corporate Social Responsibility in public home service companies, in order to orient efforts towards the interest group: customer, as a relevant issue for competitiveness, continuity and sustainability of the business. The study begins with the identification of 10 companies in the sector and verifying if each one has a CSR strategy for its competitiveness, analyzing theories of CSR, regarding the strategic intervention of these companies. The study begins with the identification of 10 companies in the sector and verifying if each one has a CSR strategy for its competitiveness, analyzing theories of CSR, regarding the strategic intervention of these companies. Then, an analysis was made of the CEO Company, dedicated to the distribution and commercialization of electric power in the department of Cauca - Colombia, to verify if its RSE was aligned with the objective of the company, and the implications that have for the company, as well as identifying their intervention mechanism and the benefits to stakeholders. The study concludes with an analysis that leads to conclusions about the importance of CSR as a competitive strategy for the optimum development of companies in the public service sector, with special emphasis on the interest group: client.Item Diseño de un procedimiento de ingresos del resto del mundo aplicado al cambio de normatividad aduanera colombiana de la empresa Zona Franca Barranquilla SA(Universidad Santiago de Cali, 2019) Paez Cáceres, Esneider Orlando; Acosta Ríos, Mario FernandoThis document presents the problem of the customs regulations that exist on free zones in Colombia and how the requirements of infrastructure preparation, personnel training, procedures manual are necessary to respond to new regulatory changes on foreign trade; focusing on the state of preparation of the user operator of the Zona Franca de Barranquilla SA and how it has been affected from the point of view of commercial and foreign trade in the breach of its regulatory obligations through statistical data and the results of surveys applied to qualified users inside this company. The objective is to define a preparation model based on the main management failure that the study throws to avoid the severity of the rule and be prepared for the changes established by the government in the last yearItem Análisis e implementación del sistema ABC en el inventario agrícola de una planta de producción de alcohol(Universidad Santiago de Cali, 2019) Rivera Duque, WilderThe logistic processes of the companies every day are innovating and improving to be more competitive and profitable, and this has strived to be more efficient in the search of the reduction of costs for the greater competition. Operationally, stocks allow savings in production. Financially, being the inventory an investment, it counts as part of the capital of the company. The administration of materials is, therefore, one of the fundamental conditions for the economic and financial balance of a company. This article develops an inventory management model based on the data provided by an agro-industrial company; this case study refers, therefore, the operation of this activity in the company. The results show the importance of inventory control for the efficiency of the purchasing process, contributing not only to the reduction of product delivery times, but also to the better communication with suppliers, the reduction of expenses related to the existences.Item Administración de la cadena de suministros y gestión comercial en Alimentos Cárnicos del Grupo Nutresa(Universidad Santiago de Cali, 2019) Arias Cárdenas, Luis MiguelThis article presents the different strategic models that make up a supply chain for different types of businesses, focused on the mass consumption sector, for this case in the company Alimentos Cárnicos of Grupo Nutresa. We will identify easily and practically the design within the chain, the links that compose it and its macro processes, from suppliers, supplies, supplies, distribution channels, storage, inventory control, and transportation, to the relationship that is has with the commercial objectives, accompanied by the strategies proposed by the marketing department, which makes the supply chain more successful in its strategic plan and profitability and agility objectives in the market. We will share success stories and lessons learned in the organization with regard to the administration of the supply chain and the new approach that is currently being worked on at the national level with the company's human and administrative resources.Item Diseño de balanced Scoredcard para la gestión del transporte en el Mixing Center de la empresa PepsiCo Alimentos Colombia(Universidad Santiago de Cali, 2019) Guayan Higuera, Alberto Alexander; Garcia, HenryIn March 2016, fleet and transport management of PepsiCo Alimentos Colombia; detects the need to implement a management model that allows you to clarify your objectives and strategies; as well as establishing the key indicators to measure and control performance and progress in achieving these objectives. This article aims to develop the skills to identify within the operation of the Mixing Center, the strategic objectives of the key dimensions of the transport area (Financial, Client, Processes and People); in addition to building key indicators that allow measuring and controlling the performance of the activities or initiatives that are implemented to ensure the achievement of the objectives. For this purpose, was used the Balanced Scorecard management model methodology (BSC). As a result, was built the Balanced Scorecard (BSC). Thanks to this article, we see the importance of landing the general objectives of a company, to each of the key operations that, according to their performance, determine their achievement.Item Diseño plan de mejoras en la gestión de almacén e inventarios de los proyectos productivos del establecimiento carcelario Sogamoso(Universidad Santiago de Cali, 2019) Hernández Guerrero, Yasmin; Plata Aguilar, Ana MariaThis article presents an improvement plan in warehouse management and inventories of the productive projects of the prison establishment of Sogamoso. For this it was essential to characterize the warehouse and inventory management process by conducting interviews and analyzing the SWOT matrix, which facilitated the diagnosis of the current situation. The inventory was then classified using the ABC method and the respective diagram analysis of Pareto allowing proposing policies for inventory management that make up each class. Finally, an improvement plan is proposed in order to mitigate the weak aspects that were found in the diagnosis; which includes the implementation of the 5S methodology, classification of the products by the ABC method, flow diagrams, the implementation of indicators to measure the management of the process, since the analysis and control is fundamental for the achievement of the objectivesItem Importancia del control de inventarios para alcance de competitividad en empresas de dispositivos médicos(Universidad Santiago de Cali, 2019) Jiménez Bolaños, Jorge AlexanderThe efficient management of inventories linked to logistics management has gained great importance during the last decade. This is how companies nowadays seek to leverage their operations in agile tools for the management of inventories that allow them to maximize profits through the reduction of operating costs, associated with the maintenance of high volumes of stocks in the warehouse. The above proposes a great challenge, and it is the very fact of knowing which is the ideal tool for inventory management and operations management. This document throughout its extension exposes a series of models that are based on theories for this purpose, making it clear that there is no bad or good management system. It is a task that each company must carry out, determine which is the ideal model of inventories that fits their needs and thus make the best decision. Within the document are cited authors of great stature such as Aníbal Mora, who discounted the importance of inventory management, and how these allow a company to expand and have a greater participation in a globalized market, where only companies that manage to break traditionalist paradigms they will be able to survive. In accordance with the above, a series of theories is made available to the reader to make decisions regarding the discounts that suppliers offer on purchases in large volumes, considering that the costs absorbed by the maintenance of said inventory can not exceed the discount granted by the provider. To verify the veracity of the theories exposed within this document, a real case of implementation of an inventory management system is exposed. This reveals through the real data presented in its statement of results, the increase in operational efficiency that the OSEOMED SAS company has after the implementation.Item Mejora de la productividad a través de la simulación de grúa portacontenedor de barco a tierra (Ship To Shore – STS) en la Sociedad Portuaria de Buenaventura S.A.(Universidad Santiago de Cali, 2019) Millan Cuero, Neila Yasmina; Castro Castrillon, Diego Fernando; Arboleda Zuñiga, JairoFor the Sociedad Portuaria de Buenaventura S.A one of the most important indicators; but the main one is the productivity of loading / unloading of containers transferred between the ship - land and vice versa, with cranes (acquired in 2017) Ship To Shore Super Post-panamax. These state-of-the-art equipment is built to world standards to allow different terminals to align with international trade trends. For its operation it is necessary that the operators in charge of handling have sufficient technical knowledge, skills and abilities to avoid damage to cargo, infrastructure, ship, equipment and people. Hence the importance of training operators in unusual or critical conditions and safety of the operation, without increasing costs generated by practices in real equipment. The objective of this study proposes to demonstrate that by means of simulation, STS container crane operators will develop skills and abilities that allow improving productivity to comply with the indicators proposed by the “Sociedad Portuaria de Buenaventura S.A. Through the application of programs and exercises built from the actual transfer operation between the ship and land and based on the principles of physical movement of containerized cargo. Finally, the increase of nine (9) additional movements in one hour of operation is explained through physical theories of movement, this increase being the main findings of the project. Other important findings are the operating principles of the container crane and its impact on its useful life and the most common factors that generate maintenance.Item Propuesta para la implementación de una logistica inversa que permita la recuperación de los desechos aprovechables en las tiendas MERCAMENOS.(Universidad Santiago de Cali, 2019) Henao Arango, Gustavo Adolfo; Prada Lozano, Javier; Salazar Calvache, OscarThis paper presents a proposal that allow the company to carry out suitable processes of use of recyclable material, where integrate store and center operations of distribution carrying out an activity synchronized logistic reverse. This proposal is characterized by givin importance to reducing the environmental impact, job creation and economic benefit for the company. This work concludes that there is great potential for promotion of recycling in the company that helps solve the material handling problem economically viable recyclable, socially desirable and environmentally appropriateItem Plan de mejora para la optimización del control de inventario en World Medical Devices S.A.S.(Universidad Santiago de Cali, 2020) Donoso Leal, Alexander; Reyes Rodríguez, Sara Nair; Henao, Juan DavidThe purpose of this applied research monograph is to design an inventory management system for the company WORLD MEDICAL DEVICES S.A.S., which allows maintaining an adequate stock of medical devices and fulfillment in order deliveries. To achieve this objective, a diagnosis of the current situation was carried out using different industrial engineering tools such as cause-effect diagram, Pareto diagram, ABC classification of inventories, forecasts and analysis of demand, in order to identify the elements most important to focus for the development of the system. According to the result of the analysis, we proceeded to select the inventory model "continuous review system", this being the only one that allows us to calculate the reorder points that, combined with the economic order quantity, becomes a permanent control model of inventories. Finally, action plans are designed to be followed in order to target the deficiencies in inventory management at WM Devices SAS and thereby improve the level of service and customer confidence.Item Estudio de proceso de automatización de inventario en empresas manufactureras(Universidad Santiago de Cali, 2020) Rodríguez Polania, Federman; Vargas Acuña, Leidy CarolinaIn recent years, Colombian companies have detected the need to implement software for the management of warehouse inventories, in order to boost sales and support same-day product deliveries, complying with customer requirements. Due to the fact that companies do not have effective control of inventory levels, on many occasions there is a shortage of warehouses and noncompliance with production and sales plans, which is why emergency purchases are made, without having time to evaluate different offers and availability, that is, purchases are made without being properly planned; Among the consequences of this lack of control is the low quality of the inputs, which in turn generates low quality in the products that are distributed, offering the customer products that do not meet their requirements. For this reason, the need arises to develop a proposal that manages to optimize the management of merchandise inventories as the solution to the problem posed, in this case, Inventoria software is proposed. Key Words: Supply shortage, suppliers, inventory software, inventories, inventory controls.