Browsing by Author "Guerrero Moreno, David Rodrigo (Director)"
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Item Análisis, evaluación y prevención de riesgos en conformidad con la metodología FMEA-norma ISO 31000 y actualización de la norma ISO 9001:2015(Universidad Santiago de Cali, 2019) Berrio Ángel, Juan Sebastian; Delgado Zamorano, Juan Fernando; Guerrero Moreno, David Rodrigo (Director)The following article aims to present a descriptive analysis of the different components and factors that affect quality management systems (QMS) from ISO-9001, with an emphasis on the development of the organization, production, competitiveness of the same organization and risk management that stalks its organizational behavior. For this purpose a bibliographic review was carried out in scientific databases, strengthened with articles published in specialized journals and books of the same order. Among the results derived from the documentary review, the processes of ISO-9001 were identified, the implementation of story methodologies such as the MFEA and Risk Management from ISO-31,000, positively influence the quality management of organizations, as well as in the fulfillment of the challenges that strengthens its level of formalization, recognition and promotes the implementation of organizational development strategies for the fulfillment of its objectives and competitiveness in the market; It should be noted that any organization that successfully mages to address the assessment and prevention of risks has first level advantages within its structure, such as having a control plan on the processes, identifying the potential failure modes, the effect of each one of the possible failure modes and their severity within the process, all this generates the identification of the corrective actions required to reduce, prevent and improve the methods to detect failures early.Item Aplicación de la metodología Lean Six Sigma (LSS) para generar propuestas de mejoramiento de desempeño académico en el programa de Ingeniería Industrial de la Universidad Santiago de Cali(Universidad Santiago de Cali, 2021) Escorcia Mazorra, María Juliana; Cuellar Lora, Andrés Felipe; Guerrero Moreno, David Rodrigo (Director)This paper analyzes a case in an Institution of Higher Education (IES), which reflects a low academic performance in terms of the accumulated average variables, Saber Pro Tests and course failure. With the development of this project, it seeks to propose the most effective solutions to increase academic performance, considering the above variables to propose proposals for improvement and contribute to the improvement of the academic performance of students in the Industrial Engineering program of the Universidad Santiago de Cali. Because the education sector needs to obtain more efficient and economical processes, it must seek methodologies to ensure these results. According to the research carried out, methodologies such as: exploratory and descriptive, allowing to analyze the situation of the different interested sectors, for this will be applied the Lean Six Sigma methodology (LSS) seeking to improve academic performance in the Industrial Engineering program of the Santiago de Cali University, to validate the LSS model in Higher Education Institutions. Finally, according to the analysis made to the data about academic performance, results Saber PRO and repetition of courses for semesters 2018A-2019B students, It was possible to conceive proposals for the improvement of the performance of the Industrial Engineering program, focused on the control of repetition of courses, strengthening in subjects of courses of basic sciences, and reading and writing skills by the Centro de Escritura y Lectura y Oralidad Académica (CELOA), internal evaluations like Saber Pro test and involving students and teachers in the permanent renewal of their evaluation form.Item Aplicación de la metodología Lean Six Sigma para mejoramiento continuo en procesos de una empresa de servicio(Universidad Santiago de Cali, 2019) Luna Sotelo, Fernando; Lozano Herrera, Carlos Andrés; Guerrero Moreno, David Rodrigo (Director)This article deals with the continuous improvement of the document custody process through the Lean Six Sigma methodology in a service delivery company, the work was done with the aim of reducing the current operating cost of the process. The development was done through the DMAIC roadmap methodology that allowed to identify, improve and control the critical independent variables that affected the current cost and define mechanisms that will maintain the solution over time. During the development, it was possible to identify the lack of governance and control during the entire flow of documents derived from the processes of linking and service provision, lack of standards in the document purification where we apply the concept of added value and absence of policies for the proper management of information of the associate since at the end of 2017 had a record of 244,422 active associates and 558,765 files of associates were found in physical custody. The final result was able to define different custody schemes by type of process according to the needs of internal and external clients.Item Aplicación de la norma ISO 9001-2015 en Instituciones de Educación Superior(Universidad Santiago de Cali, 2019) Timana Montenegro, Catherine ; Domínguez Delgado, John Jairo; Cabal Arévalo, Jefferson Andrés; Guerrero Moreno, David Rodrigo (Director)In this bibliographic review article, the structure and criteria for the execution of a quality management system are considered, applying the ISO 9001 standard for higher level educational institutions. Mainly the theoretical review was based on quality management systems and their concepts, high quality guidelines in training programs and their standardization. As a result of the review, a great contribution was made to the higher academic training sector (Universities) and to society in general at the level of the operational organization for the execution in higher education institutions of a quality management system, defining in turn, those responsible and associated activities for the execution of the ISO 9001 standard. The study methodology used in this bibliographic research consisted of the collection of 30 review articles downloaded from the database of the virtual library of the Santiago de Cali University, specifically containing topics related to the ISO 9001 standard, its application in institutes of higher education and other organizations in general, consisted of reviewing the content of said article and rescuing the relevant information regarding the different forms of application found in the researched literature.Item Aplicación de Lean Manufacturing en la industria automotriz(Universidad Santiago de Cali, 2019) Bolaños Salas, Juan Felipe; Campo Banguero, Carolina; Ramírez Muñoz, Jenny Isabel; Guerrero Moreno, David Rodrigo (Director)Lean Manufacturing known by its acronym LM is a work philosophy that proposes to obtain greater benefits using fewer resources. It has been applied in different sectors of the manufacturing industry; its greatest development has been in the automotive sector where it possibly originated. Today in a competitive market, companies controlled by short delivery times, low costs and high levels of customer service satisfaction. This article will analyze the implementation and results of different companies in the automotive sector that have applied the LM methodology to improve their operational processes. For this, the review of different articles and case studies published about LM and some of its tools for continuous improvement such as 5, Kanban, Just in Time, VSM, Six Sigma, SMED and TPM. Obtaining as a result of this investigation information and knowledge of the most relevant achievements that were obtained with its implementation.Item Control del proceso de producción de panela en la empresa “El Gigante” mediante documentación de procesos(Universidad Santiago de Cali, 2019) Dávila Zabala, Deivy Alexis; Guerrero Moreno, David Rodrigo (Director)This article deals with the realization of the documentation of the panela production process, which from the standardization of the process was intended to contribute to the reduction of raw material waste in the production line. This investigation is of descriptive type, since during its development activities were carried out as: interviews, visits to observe the process, documentation and time studies; that allowed the collection of information, the taking of time and the analysis of these, to identify the possible difficulties in the execution of the panelas production process, and thus to solve the lack of documentation, since this affected the productive process. The result was the characterization of the process, process map, flow diagram, average time of operation and the indicators' curriculum vitae; which will allow each of the collaborators to carry out their tasks sequentially and with the knowledge of what their responsibilities are in the process; In the same way, the work environment is expected to improve and in turn increase the income flow. This research also aimed to raise the awareness of the owner of the trapiche about the importance of the implementation of quality tools or technology in order to improve the different processes of the company.Item Documentación del sistema de gestión de calidad bajo la norma ISO 9001:2015 en la empresa Alquilequipos(Universidad Santiago de Cali, 2019) Biojo Ortiz, Carlos Andrés; Lasso Ussa, Michael Andrés; Guerrero Moreno, David Rodrigo (Director)The company Alquilequipos by not having documentation in their processes presents different problems in the rental service. With documentation it seeks to show traceability in their processes, standardize them and allow the company to gather information that facilitates the decision making that leads to the continuous improvement and can offer quality services. In order to achieve this, the ISO 9001: 2015 norm was used, which provides a guide in the documentation process. For the information gathering process visits to the company were made, as well as meetings and interviews with area supervisors. Obtained results proceeded to add the missing documents in the process and to improve the existing ones so that they meet the requirements of the norm. Finally a control system is proposed for handling the documents created in this project, in which the importance of traceability and documentation could be observed in the operation of a company that seeks to continuously improve the quality of its service, and in which the foundations are laid down so that in the future the company can implement a quality management system. In this article the documentation of the company and the proposal of a documentary control system in the organization Alquilequipos is carried out in order to achieve a quality service.Item Impacto ambiental de residuos: Análisis de trabajo a nivel nacional e internacional(Universidad Santiago de Cali, 2019) Tenorio Velasco, Cristian Andrés; Mosquera Mina, Jhon Jairo; Pino López, Carlos Alberto; Guerrero Moreno, David Rodrigo (Director)An investigation is carried out on the environmental impacts generated by the industry waste at international and national level to publicize the environmental damage generated by the misuse in and the misuse that is given to the waste. The impact generated by industrial processes such as waste and waste. Which cause a serious impact, pollution has been the most worrying, the different types of waste are the biggest impact that the industry produces with the environment. The focus of programs on the care of the environment prevails in the most industrialized countries, where the inhabitants suffer effects of pollution directly, very immediate effects. The industry has occupied spaces where they directly affect the ecosystem generating a direct impact on the environment, so it is decided to expose about the different treatments that are given to the generation of waste at national and international level, just as it is known what is being performing in different countries in relation to the treatment of waste and waste and cases of existence in terms of waste treatment and what is being done to avoid irreversible environmental impacts caused by waste.Item Impacto de la implementación del Value Stream Mapping (VSM) en empresas Latinoamericanas(Universidad Santiago de Cali, 2019) Castaño Mosquera, Lina María; Garcés Soto, Luz Geraldine; Trujillo Perdomo, Tatiana; Guerrero Moreno, David Rodrigo (Director)This research aims to show the positive impacts generated by the implementation of Value Stream Mapping (VSM), a tool of the Lean Manufacturing methodology, in Latin American companies. Through success stories such as that of the Builder Fenix and Coservicios from Colombia companies, it will be shown that the VSM is a very useful tool to visualize in a graphic way the productive reality that is lived inside them, identifying timely which are those processes that generate delays, bottlenecks, reprocesses and any waste or change; Additionally, it will allow determining and analyze whether the number of workers was directly proportional to demand and production, thus providing great economic benefits to companies and generating differentiation and positioning compared to other market industries.Item Impactos de los Sistemas de Gestión Ambiental ISO 14001:2015 en el sector industrial(Universidad Santiago de Cali, 2019) Herrera Osorio, Edwin Alberto; Rodríguez Murillo, Jenny Milena; Guerrero Moreno, David Rodrigo (Director)The purpose of this review article is to know how The Environmental Management System ISO 14001:2015 have generated an impact when implemented, analyzing the main motivations, impacts, environmental risks to mitigate, benefits and results, in the industries that adopt this standard to its production and commercialization processes, the Environmental Management System aims to serve the support for the prevention of environmental pollution, protect the environment and environmental performance, in balance with the three pillars of sustainable development, in addition to helping companies optimize resources to after taking advantage of inputs, supporting the creation of environmental awareness within organizations and generating sustainable production processes. This document is constructed with thirty articles of review and research articles published in the database of the Santiago de Cali University, where the different motivations that led a group of industries (services, distribution and trade, material energy and electrical equipment, metallurgy and steel, paper, meat, manufacturing, chemical and mechanical industry, agriculture and pharmaceutical industry) to implement an Environmental Management System were made known, some motivations that drive the implementation of the norm in organizations, such as political, ethical, economic, commercial, competitive, innovation, final disposal of waste, among others. This review article also addresses the impacts, risks, results and benefits that come with the implementation of the ISO 14001:2015 standard, through the experience documented in other articles related to this topic. In the impacts of the industries (sugar, cement plant, health, transportation, coal) reviewed, it was possible to identify the discharge of wastewater, solid waste, water and energy consumption, air pollution and within the risks reference is made to the damage of human health, decrease of resources, damages to the flora and fauna, climate change and global warming. Publicizing also the results and benefits of the implementation of an Environmental Management System.Item Impactos de los sistemas de gestion ambiental ISO 14001:2015 en el sector industrial(Universidad Santiago de Cali, 2019) Herrera Osorio, Edwin Alberto; Rodriguez Murillo, Jenny Milena; Guerrero Moreno, David Rodrigo (Director)The purpose of this review article is to know how The Environmental Management System ISO 14001:2015 have generated an impact when implemented, analyzing the main motivations, impacts, environmental risks to mitigate, benefits and results, in the industries that adopt this standard to its production and commercialization processes, the Environmental Management System aims to serve the support for the prevention of environmental pollution, protect the environment and environmental performance, in balance with the three pillars of sustainable development, in addition to helping companies optimize resources to after taking advantage of inputs, supporting the creation of environmental awareness within organizations and generating sustainable production processes. This document is constructed with thirty articles of review and research articles published in the database of the Santiago de Cali University, where the different motivations that led a group of industries (services, distribution and trade, material energy and electrical equipment, metallurgy and steel, paper, meat, manufacturing, chemical and mechanical industry, agriculture and pharmaceutical industry) to implement an Environmental Management System were made known, some motivations that drive the implementation of the norm in organizations, such as political, ethical, economic, commercial, competitive, innovation, final disposal of waste, among others. This review article also addresses the impacts, risks, results and benefits that come with the implementation of the ISO 14001:2015 standard, through the experience documented in other articles related to this topic. In the impacts of the industries (sugar, cement plant, health, transportation, coal) reviewed, it was possible to identify the discharge of wastewater, solid waste, water and energy consumption, air pollution and within the risks reference is made to the damage of human health, decrease of resources, damages to the flora and fauna, climate change and global warming. Publicizing also the results and benefits of the implementation of an Environmental Management System.Item Implementación de herramientas Lean Manufacturing en la industria automotriz(Universidad Santiago de Cali, 2019) Bracamonte Jiménez, Andrés Felipe; Botero Moreno, Kelly Julieth; Fiscal Silva, Carolina; Guerrero Moreno, David Rodrigo (Director)Companies belonging to the automotive industry are found as ideal platforms for the development of manufacturing activities; that is why, in the search to be more competitive nationally and internationally, they have been implementing different strategies that reach the highest levels of quality, high productivity, social responsibility and environmental care. For these reasons, I have seen the need to implement the tools of the Lean Manufacturing philosophy as a differentiating element to achieve high productivity, competitiveness and profitability. Through the consultation of articles and degree projects in universities of different vehicle producing countries, a bibliographic review was carried out where the application of Lean Manufacturing tools in the automotive industry was carried out and success stories were known in its implementation in Hirschmann Automotive Company, Metalsa Mexico, General Motors GM COLMOTORES SA. Tecnicamp, Renault SOFASA S.A.S, Maresa, workshop of Colisiones de Metrocar SA; In which more information will be expanded in the body of this article, these companies have sustained that they have been more competitive and stronger with the implementation of some of the techniques contained in Lean Manufacturing.Item Implementación de Sistema de Gestión de Calidad en empresas de alimentos aplicando Norma ISO 9001 y HACCP(Universidad Santiago de Cali, 2021) Mina Casaran, Julián Camilo; Gamboa Ramírez, Viviana; Guerrero Moreno, David Rodrigo (Director)In an increasingly interconnected and globalized economy, competition is becoming a very important factor, as is quality management in food organizations. The objective of this document is to analyze the challenges and opportunities regarding the implementation of ISO 9001 and Hazard Analysis and Critical Control Points (HACCP) in the organization, as standards that allow aiming to improve the processes in the companies. For the development of the article, it was decided to make use of the documentary review, from where it will be possible to collect relevant information to support this research from the use of specialized repositories such as Dialnet, Science Direct, Scopus, among others. In conclusion, globalization plays a vital role in competitiveness, which forces organizations to innovate and add value to prosper in an increasingly globalized economy. In this sense, the food industry recognizes the need to put in place means that allow us to supply high quality products in compliance with current regulations. Today, there are many food quality management systems that focus on quality control to help organizations deliver the best possible products. For example, a food company needs a rigorous quality process. Therefore, it is imperative that they comply with the standards.Item Importancia de la implementación herramientas de técnicas y industria aplicadas en la gestión de calidad de la textil en las empresas colombianas(Universidad Santiago de Cali, 2021) Viafara García, Carlos Alberto; Montilla Gualguan, Diana Marcela; Guerrero Moreno, David Rodrigo (Director); Prieto, Ricardo Andrés (Director)Quality management has been determined as a tool for organizational success, since it leads to the improvement of each and every one of the business processes, both productive and administrative, in order to generate differentiating advantages over competitors and thereby attract A greater number of clients, however, for the appropriation of quality in the processes, it is essential to link the quality tools, which allow monitoring, adjustments, follow-ups and improvements to the activities, thereby seeking the efficiency of the processes. In this sense, the quality policy implementation process involves all levels of the organization, since they are systematic activities that require the commitment of all stakeholders. For this reason, the development of this bibliographic review article is to determine the importance of linking quality management techniques and tools for business strengthening in textile companies in Colombia, for which a methodological review process is used. documentary with a qualitative approach to analysis and collection of information, where a review of the main components of quality management is carried out and their impact, either positive or negative, on business growth. As the main conclusion, it is highlighted that, the implementation of quality techniques and statistical tools leads to the implementation of unique controls to improve processes and fluidly manage the exponential growth of its results in the medium term, resulting in beneficial for companies in the textile sector that want to grow at accelerated rates but based on quality as the main differentiating tool of processes, procedures, and products.Item Kaizen: mejora continua aplicada en el sector industrial(Universidad Santiago de Cali, 2019) Montes Tágara, Alejandra; Cepeda Ovalle, Carolina; Vargas Marín, Jefferson; Guerrero Moreno, David Rodrigo (Director)Currently, a lot of companies are looking forward to highlight their products internationally, in order to achieve this, it is necessary to track their own growing process. Implement a good quality culture inside the companies helps in the improvements of results and increases the competitiveness in the market. Thanks to the application of tools related to lean manufacturing, it is possible to appreciate an improvement of the results, like the reduction of wastes that affects the production. This work presents how the implementation of lean manufacturing philosophy in the industry has shown a constant development in paper production process, getting positive results like the permanent employment creation.Item La importancia de implementar un Sistema de Gestión Ambiental y realizar buenas prácticas ambientales dentro del sector turístico(Universidad Santiago de Cali, 2020) Valencia Betancourth, Marlon Steven; Carvajal Aguilar, Michael; Guerrero Moreno, David Rodrigo (Director)international level, in order to know the importance of the environment in sustainable tourism by mitigating the pollution generated by the products or services offered by the companies to meet the needs required by customers. It is necessary that companies within their philosophy carry out good environmental practices in order to obtain benefits in terms of issues that belong to economic, cultural and social activities that generate profits for the whole community in general; Starting from this idea, there are some factors that are key to have a good functioning within the entire system, which today are known as the implementation of management systems whose objective is to certify and ensure that organizations perform actions that mitigate the great pollution that is generated within the tourism sector, activities whose sole purpose is to satisfy all tourists around the world. However, the trends in which tourists move today have been changing, which is why competition between companies becomes more noticeable, for this reason a series of limitations that arise from non-monitoring are emerging of normativity, being that in many cases it is to save resources in terms of economics. Within this article, a series of internal and external barriers that prevent the adoption of good environmental practices in companies are presented and these are based on the behavior of the entity's partners or investors, in addition to the trends that customers are having as technology advances and the environment in which we live. Culminating some success stories are analyzed within which Chinese companies within the tourism sector are the ones that stand out the most by generating greater autonomy and balance in terms of the three factors: economic, social and cultural. Obtaining great results to significantly mitigate emissions and large consumption of water and energy within the city, as well as being one of the countries with the most technologically speaking potential to generate environmentally friendly projects.Item Metodologías de mejora continua integrables al sistema de gestión de calidad bajo la norma ISO 9001(Universidad Santiago de Cali, 2019) Pava Restrepo, Carlos Humberto; Ramírez Ramírez, Jhims Enilson; Marín Lopez, Wilder Leonardo; Guerrero Moreno, David Rodrigo (Director)In this article the contextualization and review of the tools and methods of continuous improvement was carried out, as a fundamental support in the maintenance and continuous improvement of the quality management systems, Since the focus on the continuous improvement has been taking importance In organizations in recent years, as a fundamental support in the maintenance and improvement of quality management systems, continuous improvement methodologies have been established as support to support and improve the different standards, in order to comply with This requirement of continuous improvement can be implemented different tools and methodologies as strategies that ensure the dynamism of the PHVA cycle and compliance with the requirements of its customers. Once organizations are certified, in order to sustain the processes that satisfy the client, it is necessary to establish methodologies that are compatible and converge with the approach of continuous improvement, in this case with the ISO 9001 standard that is compatible with the tools and methodologies such as Six Sigma, SMED, TPM, KAIZEN, 5S, TQM which had a positive impact on process improvement by optimizing times, indicator resources such as the OEE, productivity increases, cost reduction, defect reduction and increased customer satisfaction clients, among others and that will be reviewed in this document.Item Norma ISO 14001:2015 en el sector azucarero del Valle del Cauca: impacto de la quema de caña de azúcar(Universidad Santiago de Cali, 2019) Muñoz Díaz, Juan Carlos; Polo Crispino, Víctor Hugo; Marín Grajales, Jhon Emilio; Guerrero Moreno, David Rodrigo (Director)The article presented below addresses a bibliographic approach to the topic of burning sugarcane in the Cauca Valley, taking as reference the ISO 14001: 2015 standard and the importance of environmental management systems for organizations to reduce their impacts on the environment and achieve sustainable development for their activities. In that sense, a methodology with a qualitative approach is used, based on the review of academic databases to find a corpus of more than 30 articles, which are complemented by the sustainability reports of three mills in the region, which have implemented environmental management systems under the aforementioned standard. The results are presented in four chapters, which deal with the generalities of the norm, the importance it has had in the Manuelita, Ropiaila and Providencia mills, the impact measurement and the burning of cane in particular. In this way it is concluded that, in effect, burning has caused multiple effects on the environment and health and people, while the rule can only help if it is complemented by stronger legislation and for the benefit of the environment.Item Producción limpia y sustentable: un análisis a las fuentes de energía renovable(Universidad Santiago de Cali, 2019) García Gómez, Karelyn; Rincón Bernal, Christian José; Banguero Escobar, Rubén Darío; Guerrero Moreno, David Rodrigo (Director)A review on renewable energies was carried out globally and in Colombia, in order to know the benefits and advantages not only environmental, but also economic that represents its adaptation and use in the production of an organization. Some of the types of clean or renewable energy with greater development are described, their applications, limitations and levels of CO2 or other pollutants emitted compared to fuels. To show the results, there are some cases of great importance in the use of renewable energy in European and Latin American countries, among other studies, which demonstrate the potential of these new alternatives with the objective of reducing or mitigating the effects of the environmental pollution. On the other hand, the importance of renewable energies in the Colombian electricity sector is analyzed, showing special attention in those that give firmness to the Colombian system, but due to environmental conditions and policy design they have not been able to fully penetrate the electrical system Colombian.Item Propuesta de Documentación del Sistema de Gestión de Inocuidad de Alimentos bajo la norma ISO 22.000: 2005 a la empresa BOROPACÍFICO(Universidad Santiago de Cali, 2019) Botia Díaz, Gabriel David; Guerrero Moreno, David Rodrigo (Director)ISO 22000 in its 2005 version allows the development and implementation of food safety and safety management throughout the supply chain, ISO (The International Organization for Standardization) incorporated the principles of the HACCP program (Hazard Analysis and Critical Control Point) and they fit into an ISO 9001 quality management system to make it a much more efficient program, this standard is applicable to any type of organization regardless of size and is mainly intended to manage the hazards that put the safety of food products at risk, Thanks to the methodology of continuous improvement it is possible to do a better verification and control than previously HACCP alone did not have; among its benefits, it can be said that in addition to improving the safety processes, it is a norm that promotes flexible business relationships by involving the entire supply chain in the same standard, avoiding the attrition and complexity of managing several standards, to this the inherent benefits of quality are added to it, such as image improvement, access to new markets or marketing strategies. The work developed was a proposal for the removal of the documentation of a Safety Management System under ISO 22000: 2005 to a small business of traveling beverages, the documentation obtained is a preamble for a future implementation alternative which will require a series of modifications and investments to be able to materialize, however the work done can serve as a guide for similar companies that want to address methodologies to improve the quality and safety of their products since currently no evidence is found applied to companies of this type.