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Item Caracterización de las demandas por responsabilidad médica, falladas por el tribunal contencioso administrativo de Quindío, en el periodo 2016-2020(Universidad Santiago de Cali, 2022) Mendoza Salazar, Julio Cesar; Guerrero, Álvaro AlfonsoThis research with a qualitative approach and descriptive scope, seeks to analyze the claims for alleged medical responsibility, ruled by the Contentious Administrative Court of Quindío, period 2016-2020, raising a series of conclusions regarding the problem to be investigated. In Colombia, in the last decade lawsuits for alleged liability in health have increased, in the department of Quindío this phenomenon has not gone unnoticed, as a result of lawsuits for medical liability, state social enterprises, EPS and territorial entities health, have had to allocate a considerable budget for the payment of lawsuits against them. The reasons for which the different actors in the health system are condemned are diverse, among them we find negligence, inexperience, recklessness and non-adherence to regulations; others of an administrative nature, such as lack of coverage, lack of access, opportunity and security in the provision of services, non-delivery of medicines or authorization of procedures, along many other situations that explain the judicial congestion. It is considered important to analyze the health claims presented in the department of Quindío, to establish a clear panorama of this phenomenon since there is no similar study. In this way, the system actors will know what the etiology of the demands is, allowing the initiation of improvement plans in the health care and administrative care processes, which ultimately results in a benefit for the user and management of financial risk in health. As a result of this investigative exercise, a series of interesting data is delivered that allows us to understand both the genesis, as well as those characteristics of the health actors that, in one way or another, are related to the medical act and the provision of health services in the department of Quindío