Facultad de Ciencias Económicas y Empresariales
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Browsing Facultad de Ciencias Económicas y Empresariales by Subject "Administration"
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Item Auditoría de gestión en la estación de servicio “granero y gasolinera brazo seco” (el Charco-Nariño) como base para su reestructuración administrativa(Universidad Santiago de Cali, 2019) Micolta Sinisterra, Maricely; Álzate López, FabioThis project intends to carry out the management audit at the service station “Granero y Gasolinera Brazo Seco” (El Charco-Nariño) as the basis for its administrative restructuring. To fulfill this purpose, the service station under study was described in the first instance in terms of its functional structure; secondly, the functional structure of the microenterprise is evaluated through internal evaluation and identify opportunities for improvement; as a third step, solutions are proposed that lead to the restructuring of the microenterprise to acquire the character of formality; and finally, there are the benefits and costs of the proposals. This study is descriptive - explanatory and is based on primary information from the company's workers who provided information through interviews. In addition, observation is used to track processes. Secondary sources are company documents that contribute to the development of work, books, databases and the Internet. The main results show that there are aspects to improve in terms of planning and control, operational, marketing, financial and human management; seeking to set goals, control processes, control costs and establish austerity policies in spending; study the competitor and buyer market to reach new customers and substantially improve human management providing stability and development.Item Diseño de un Modelo Gerencial Para restaurantes Gourmet: Caso de estudio aplicado a restaurantes de La Comuna II de la Ciudad de Palmira(Universidad Santiago de Cali, 2020) Lozano Manrique, Juan Sebastián; Gómez, Milton Leonardo; Ochoa Cubillos, Andrés FelipeThe municipality of Palmira has had an important growth in the gastronomic sector in the last years; This phenomenon has generated the creation of new ventures in gourmet restaurants. Commune two, has become an exclusive gastronomic cluster, where the best restaurants are located, even world-class franchises have positioned themselves in this area. The present investigation tries to know the way in which the gourmet restaurants of this commune handle their administrative, financial, marketing and human talent management. The project is based on the compilation and conceptualization of the consulted bibliography of classic and contemporary management models and the impact of the application on the organizations, followed by this, the survey instrument was applied, carried out to the managers or administrators of the restaurants according to outside the case, in order to know how they handled the management in the 4 specific areas mentioned above. The survey was designed to be applied to both new restaurants and those that have been in the market for several years and have positioned themselves over time; to also identify from these the key factors that have led them to success. In the case of the restaurants that had closed and which were successfully contacted, a structured interview was conducted to find out what their management was like, when they were open and to determine what the factors that led them to the closure were. After the survey and structured interviews were applied; The respective discussions based on the theoretical references were carried out, giving way to the proposal of a management model based on these 4 areas that are considered within the research that fulfill as key factors to implement structured processes that allow comprehensive administrative management.