Ingeniería de Sistemas
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Browsing Ingeniería de Sistemas by Subject "AngularJS"
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Item Migración de un sistema de información para la administración de las relaciones con los clientes al entorno STACK MERN(Universidad Santiago de Cali, 2024) Romero Gaitán, Daniel Alejandro; López Parra, Jhusef Alfonso; Marín Romero, Franciny; Sanclemente Castro, Jair EnriqueThis research aims to design, construct, deploy, and analyze the performance of an information system for customer relationship management, using the "MEAN" development Stack as a basis and updating it to the "MERN" development Stack due to the high processing rates and algorithmic complexity that come with using tools from the first mentioned stack, such as AngularJS, thereby demonstrating that there are equally attractive alternatives, bringing ReactJS into play. Concurrently, with the business goal of using a coffee shop for the software construction, the use of a web prototype developed through the Personal Software Process (PSP) methodology and performance analysis techniques based on system testing in deployment and locally is proposed. This approach provides a broader and more detailed understanding of the changes made when exchanging technologies in development and optimizing customer relationship management. Similarly, it will allow for the appropriate measurement and control for each software functional requirement. The prototype will enable measurement of the change implied by contrasting two technologies within the same technological field but with different coding structures. This will result in a differentiation in terms of computational performance and software response. The prototype will be deployed in a web environment to facilitate its connection and will allow usability according to the roles provided for users, optimizing space in each of its modules. The analyses generated by this system will focus on providing answers aimed at performance analysis and its differentiation regarding the use of the aforementioned technologies. With this, the aim is to obtain a complete view of the impact and effectiveness of the choice in the development of the CRM system, thus allowing for a more detailed and objective view in terms of technological improvement and user satisfaction, based on an analysis focused on the advantages and disadvantages of the initial tools and the developed target system in question