Browsing by Author "Leyton Espinosa, Anderson David"
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Item Propuesta de un sistema de control interno para la disminución de glosas y devoluciones en la facturación de la red Suroriente E.S.E. en Santiago de Cali para el año 2023(Universidad Santiago de Cali, 2023) Lopez Gomez, Johan Sebastian; Vidal Torres, David Fernando; Leyton Espinosa, Anderson David; Obando Fuertes, Fabio AldemarThe purpose of this research is to propose an internal control system aimed at reducing glosses and returns in the invoicing of the Red Suroriente E.S.E. of Santiago de Cali., with the purpose of informing the administrative area of the E.S.E. an improvement plan focused on reducing inconsistencies in current billing. Therefore, an area investigation model audit was built by collecting information from internal documents, physical folders and also opinions of the E.S.E staff, it was possible to determine important points for the organization's billing process, identifying the causes of glosses and returns, and thus focus on the processes that generate these failures.