Browsing by Author "Duque Ceballos, Jose Luis"
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Item Análisis de la implementación e incidencia de la ley 1098 de 2006 artículo 41, numerales 5 y 24, en 5 barrios de la comuna 12 del municipio de Santiago de Cali en 2017(Universidad Santiago de Cali, 2018) Martínez, Oscar Alberto; Duque Ceballos, Jose LuisItem Aproximaciones a los estudios organizacionales en el suroccidente colombiano(Editorial Universidad Santiago de Cali, 2020-11-18) Garcés Aguilar, Wilson Noé; Duque Ceballos, Jose Luis; Robayo Coral, Lina Juliana; Marroquín Yerovi, Hna. Marianita; Valverde Riascos, Óscar Olmedo; Ramírez Martínez, Leonardo; Moreno Vallejo, Jaime Rodrigo; Muñoz Silva, Ányela Viviana; Sarria López, Adriana; Vidal Pinilla, Yanlika Aurora; Muñoz Guzmán, Claudia Marcela; Quintero Salazar, Jorge Iván; Giraldo Aristizábal, Lorena; Vidal Pinilla, Gehovell Juliana; Concha Lozada, Clara Milena; Delgado, Dayse Alexandra; Ríos Arias, Diana Clemencia; Moreno Moreno, María Omaira; Carvajal Orozco, Nelly; Flórez Laiseca, Adriana María; Loaiza Trejos, Paola Andrea; Giraldo Correa, María Patricia;Item Caracterización del egresado del programa de administración de empresas en los últimos cinco años(Universidad Santiago de Cali, 2017) Moreno Soto, Juan Carlos; Manrique Rico, Mary Luz; Claros Rojas, Jaime; Duque Ceballos, Jose LuisTo given the economic reality that is today demonstrating in the country, it is necessary that universities take into account the impact that the inclusion of its graduates in the working world, this allows monitoring be done to make certain improvements and increase in the level of education and training of their students. Besides the phenomenon of globalization it generates universities encourage their formation within the invention, as this factor is one of the most important to be competitive in a world that gradually gone global That's why it is decided through this document the application of surveys which is an ideal tool to study the perceptions of graduates in terms of the training received and understands the work and academic journey that each individual experiences after obtaining the professional title it is clear that they are students of the last five years. The accreditation plays a huge amount today as universities take into account their graduates in order to meet the expectations required at the time of the race becomes intervened hear current academic standards as the Colombian system of accreditation role. This research describes some conceptual aspects of monitoring college graduates, taking into account the results obtained by the research team which can have great contributions to the institution.Item Diseño de estrategias y actividades de bienestar universitario en la Universidad Santiago de Cali para el periodo 2016-2017 a fin de mejorar la participación de los estudiantes de postgrado(Universidad Santiago de Cali, 2017) Toncel Bravo, Kelly Mercedes; Grueso Cordoba, Anny Lizeth; Gomez Valencia, Adriana; Duque Ceballos, Jose LuisUniversity Welfare in support of the teaching, research and extension processes, fundamental pillars of Higher Education, executes activities aimed at comprehensive training, through the guiding axis: Human Development, as established in Agreement 05 of 2003 Welfare Policies Academic. In view of its action, a comprehensive and transversal strategy has been created through the areas of: Health, Sport, Culture, Promotion and Human Development to consolidate aspects of the Being, generating an environment of Good Being, Good Doing and Good Living, to students (Technician, Technologists, Undergraduate, Postgraduate), teachers, graduates and administrative staff. Action that has been affected by the low participation in the activities, especially by the students of Specializations and Masters.Item Diseño de procesos de gestión humana en una Pyme: Caso de autoservicio inversiones PIMAJA(Universidad Santiago de Cali, 2017) Arias Grajales, Sandra Marcela; Fernández Quesada, Sandra Lorena; Duque Ceballos, Jose LuisItem Diseño de un modelo motivacional para reducir el ausentismo laboral en el Instituto Colombiano de Ballet Clásico INCOLBALLET(Universidad Santiago de Cali, 2019) Hernández Bolaños, Diana Alejandra; Clavijo Gómez, Julieth Isabella; Duque Ceballos, Jose LuisItem Diseño de un plan de marketing para una empresas de productos químicos industriales(Universidad Santiago de Cali, 2017) Mantilla González, Nancy Mery; Mahecha Quintero, Enrique; Velasco Montes, Gloria Marcela; Duque Ceballos, Jose LuisThe present work aims at the elaboration of a marketing model for a company dedicated to the manufacture and commercialization of industrial chemical products in the department of Valle del Cauca. This begins by identifying the theoretical postulates of Igor Ansoff, Michael Porter and Philip Kotler within the Framework of Reference, as well as the context of the organization and the applicable Colombian legal framework. Subsequently, the development of surveys and interviews that become the inputs to identify the profile of consumers, the type of communication to be used and finally define the appropriate marketing strategy. The conclusions presented serve to contextualize and define the North of the company as to how to implement the Mix of communications, who are the buyers, how they think, in what criteria they base their purchases and what elements of the Mix of markenting must implement to achieve recognition and growth. The recommendations are basically directed to the steps and priorities that can be related to achieving the objectives, all based and argued in the three variables where the work is developed.Item Estrategias innovadoras para el fortalecimiento de la cultura organizacional de la Fundación Académica de Dibujo Profesional(Universidad Santiago de Cali, 2017) Díaz Paredes, Juan Fernando; Duque Ceballos, Jose LuisThe organizational culture of a company refers to its identity, characteristics, philosophy and aspects that are differentiating factors in the market and that can be constituted as secrets for success. This research, taking into account the previous premise, identifies the cultural characteristics present in the Professional Drawing Academy Foundation (FADP) through the model proposed by Cameron and Quinn (1999) called Competing Values Framework (CVF) and the Organizational Culture Assessment Instrument (OCAI). In this study, four types of culture are evaluated; Clan, Adhocracy, Market and Hierarchical raised by Cameron and Quinn (1999) based on six dimensions of culture such as dominant characteristics, leadership, management of employees, union of the organization, strategic emphasis and success criteria. Initially, an investigation is carried out on the different definitions of culture and the different models of study of the same set forth by diverse authors. Then, with the model of Cameron and Quinn (1999) the surveys are carried out on the administrative and teaching staff of the Professional Drawing Academy Foundation (FADP) to then analyze the results and finalize the various intervention strategies for strengthening the culture, which are characterized by being innovative, practical and for generating impact on the appropriation of all aspects of the philosophy of this great institutionItem Influencia de la inteligencia emocional en el desempeño comercial de los empleados de las oficinas de servicio de la sucursal Valle del Cauca, del Banco Davivienda durante el año 2018(Universidad Santiago de Cali, 2019) Perafán Godoy, Juan Felipe; Duque Ceballos, Jose LuisIn the present work, a review and reflection on the influence of Emotional Intelligence on labor performance by the commercial employees of Banco Davivienda in the regional Valle y Cauca is made. An explanatory research was carried out through surveys on both social and personal skills, to identify the level of EI, given the number of variables a factorial analysis of the components is done to obtain more simplified categories and thus be able to relate them to job performance of the respondents, information that was obtained through a questionnaire that included the total of the 33 functions that must be executed due to their position in the Bank. To obtain the relationship between the two variables, EI and Work Performance, using linear regression, it is finally concluded that during the process of interaction with clients and peers there are endless emotional manifestations that impact on the final result evaluated.Item Marketing de experiencia en el supermercado Mercamio de la calle Quinta, de la ciudad de Cali(Universidad Santiago de Cali, 2018) Klusmann Urrea, Juliana; García Sarria, Eliceo Hernando; Duque Ceballos, Jose LuisThis degree work focuses on experiential marketing. The general objective was to propose the marketing process rxperiencial that allows to improve the experience of customers in supermarket MercaMio of the 5 Street # 59-17, Cali The methodological process includes assessment of the external environment and internal environment, whose results were input to construct the internal matrix - external selection of strategies. An assessment of customer perception of the supermarket is subsequently performed. Finally is the proposal to implemntar the experiential strategy and research culminating in another proposal of strategies and activities of experiential marketing for supermarketItem Medición del clima laboral en la institución prestadora de salud (I.P.S.) Montebello para el año 2017(Universidad Santiago de Cali, 2017) Suarez Rojas, Angie Dubelly; De la Cruz Devia, Gaspar; Duque Ceballos, Jose LuisThe present research work measurement of the climate work in the institution lender of health (IPS) Montebello left the question what the working environment at the institution, health provider (IPS) Montebello, measured by an index? And had as objective to build an index that allows the management of talent human of the institution lender of health (IPS) Montebello, measure the work climate through an index. The development of research is qualitative, quantitative and descriptive, since he measured, assessed, and will analyze conditions of working environment of 30 officials of the Montebello IPS. The instrument used was measured six (6) factors through 30 questions that evaluated the work climate. The factors were: motivation, objectives and goals, communication, leadership, productivity and results management of human capital Working environment measurement results, showed that factors are met in high grade which explains the average score of 4.1 measurement index.Item Modelo de retención del talento humano de la fuerza comercial de la regional Cali en Coomeva Unidad Corporativa(Universidad Santiago de Cali, 2019) Largacha, Brayan Andrés; Duque Ceballos, Jose LuisItem Plan de direccionamiento estratégico y de mercadeo para la empresa PDS Express ubicada en la ciudad de Santiago de Cali 2019-2021(Universidad Santiago de Cali, 2019) Sánchez Guzmán, Andrés Felipe; Duque Ceballos, Jose LuisItem Plan de mejoramiento de prácticas logísticas en los procesos operativos de servicio en Coomeva corredores de seguros(Universidad Santiago de Cali, 2019) Useche Valenzuela, Angélica; Duque Ceballos, Jose LuisItem Plan para la disminución de los índices de deserción de aprendices en el CTPI (Centro de Teleinformática y Producción Industrial) del Sena Regional Cauca(Universidad Santiago de Cali, 2019) García Vargas, Miryam Alba; Enríquez Paz, Luz Elena; Duque Ceballos, Jose LuisItem Plan para la implementación total de la política pública LGBTI en el Valle del Cauca (Ordenanza 339 del 28 de Diciembre de 2011)(Universidad Santiago de Cali, 2018) Rodriguez Rodas, Luis Felipe; Duque Ceballos, Jose LuisLa presente investigación tiene por objeto Caracterizar los avances del Valle del Cauca en la implementación de la Política Pública LGBTI (Ordenanza 339 del 28 de diciembre de 2011). El documentocuenta con una revisión teórica, la descripción de los componentes de esta política pública, el trabajo realizado por la Gobernación del Valle del Cauca para la implementación de la misma en el periodo 2012-2016, y finalmente se presenta un plan de acción, sus resultados, recomendaciones y conclusiones, todo esto en aras de que pueda ser adoptado por el Departamento para una implementación efectiva de esta política pública LGBTI en elValle del Cauca.Item Propuesta para el fortalecimiento del servicio al usuario dentro del subsistema formación profesional de la Universidad Santiago de Cali: proceso gestión académica periodo 2018-2019(Universidad Santiago de Cali, 2019) Cabal Plata, Jessica María; Muñoz, Luisa Fernanda; Duque Ceballos, Jose LuisThe present research for degree is made as a base of quality management information system of the University of Santiago de Cali, making an analysis of the perception of the academic management users of the process, particularly in the academic secretaries of the seven faculties. It is done by establishing which are the aspects to strengthen in the service provision and for it a research of the descriptive type was made. Considering this a diagnosis was made of the aspects to be improved and strengthened that affect the perception of users and therefore their level of satisfaction with respect to the provision of the service. With the result obtained, applying the Albrecht and Zemke model, seeking improvement in the provision of the service and consequently the increase in the level of satisfaction of the users of the process, is proposed as a strategy.