Browsing by Author "Valdes Calero, Valentina"
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Item Sistema de información para la asociación de usuarios del alcantarillado de Rozo(Universidad Santiago de Cali, 2023) Valdes Calero, Valentina; Loaiza Buitrago, Diego Fernando (Director)In this article an information system was created for the Association of Sewerage Users of Rozo which users can fill out their requests, complaints, claims, requests, where they learn important news. The information system allows to automate a process which was carried out from the office that receives customer requests. This article presents the solution to the management of PQRS and important information through the development of a web information system offering an improvement to the attention to the public and avoiding mobility to the facilities of the association