Browsing by Author "Ulloa Mosquera, Kelly Yinet"
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Item Propuesta documental de la NTC-ISO 9001:2015 en la empresa Sabortec International S.A.S(Universidad Santiago de Cali, 2019) Gómez Hurtado, Daniela Alejandra; Ulloa Mosquera, Kelly Yinet; Robayo Avendaño, Angélica (Directora)SABORTEC INTERNATIONAL SAS is a company dedicated to the commercialization of spices, dehydrated vegetables, meat proteins and production of flavors for the food sectors, the problem that was detected evidences the lack of documentary structure of the SGC to the 2015 version, this has generated the review of control and monitoring in their activities. Based on the above, in this work a documented proposal of the ISO 9001: 2015 is elaborated which generated an order and structure for the follow-up of the processes. In addition, the diagnosis was made that allowed to know the current status of the documentation and in accordance with this, a strategic direction was developed and its respective proposal was formulated. With the previous research, the following actions were carried out meetings with the heads of the area in front of the Standard, the 5 Porter forces, the DOFA matrix where the internal and external part of the company was made known, in order to finalize what was proposed. Made the documentary base, which includes characterizations, procedures, programs and strategic and operational formats, respecting the requirements of ISO 9001: 2015.