Browsing by Author "Muriel De La Cruz, Pastor Albeiro"
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Item Prototipo web para la administración de las relaciones con los clientes para un jardín infantil en una institución de educación superior(Universidad Santiago de Cali, 2024) Murcia Gutiérrez, Carlos Andrés; Muriel De La Cruz, Pastor Albeiro; Sanclemente Castro, Jair Enrique (Director)With this research, a web prototype was developed for the administration of customer relations in a kindergarten. The main objective was to implement a comprehensive solution that would improve efficiency in the management of processes related to different interest groups, such as students, parents and kindergarten staff. For the development of the prototype, an agile methodology was used that included requirements analysis, mockup design, iterative development of the main modules and testing with key users. The web prototype has eight main modules that cover functionalities such as the student health record, the management of the parent directory, the school menu, the coexistence manual, the general schedule and the schedule of recreational workshops, among others. The implementation of this information system has made it possible to automate tasks, centralize information and improve communication with families and kindergarten collaborators. This has translated into more effective management and a friendlier experience for everyone involved, generating added value to the client and continuous improvement in the quality of the services offered.