Browsing by Author "Guerrero Moreno, David Rodrigo"
Now showing 1 - 13 of 13
Results Per Page
Sort Options
Item Aplicación de la norma ISO 9001-2015 en Instituciones de Educación Superior(Universidad Santiago de Cali, 2019) Montenegro, Catherine Timana; Dominguez Delgado, John Jairo; Cabal Arevalo, Jefferson Andres; Guerrero Moreno, David RodrigoIn this bibliographic review article, the structure and criteria for the execution of a quality management system are considered, applying the ISO 9001 standard for higher level educational institutions. Mainly the theoretical review was based on quality management systems and their concepts, high quality guidelines in training programs and their standardization. As a result of the review, a great contribution was made to the higher academic training sector (Universities) and to society in general at the level of the operational organization for the execution in higher education institutions of a quality management system, defining in turn, those responsible and associated activities for the execution of the ISO 9001 standard. The study methodology used in this bibliographic research consisted of the collection of 30 review articles downloaded from the database of the virtual library of the Santiago de Cali University, specifically containing topics related to the ISO 9001 standard, its application in institutes of higher education and other organizations in general, consisted of reviewing the content of said article and rescuing the relevant information regarding the different forms of application found in the researched literature.Item Aplicación de Lean Manufacturing en la industria automotriz(Universidad Santiago de Cali, 2019) Bolaños Salas, Juan Felipe; Campo Banguero, Carolina; Ramírez Muñoz, Jenny Isabel; Guerrero Moreno, David RodrigoLean Manufacturing known by its acronym LM is a work philosophy that proposes to obtain greater benefits using fewer resources. It has been applied in different sectors of the manufacturing industry; its greatest development has been in the automotive sector where it possibly originated. Today in a competitive market, companies controlled by short delivery times, low costs and high levels of customer service satisfaction. This article will analyze the implementation and results of different companies in the automotive sector that have applied the LM methodology to improve their operational processes. For this, the review of different articles and case studies published about LM and some of its tools for continuous improvement such as 5, Kanban, Just in Time, VSM, Six Sigma, SMED and TPM. Obtaining as a result of this investigation information and knowledge of the most relevant achievements that were obtained with its implementationItem Documentación del sistema de gestión de calidad bajo la norma ISO 9001:2015 en la empresa alquilequipos(Universidad Santiago de Cali, 2019) Biojo, Carlos Andrés; Lasso Ussa, Michael Andrés; Guerrero Moreno, David RodrigoThe company Alquilequipos by not having documentation in their processes presents different problems in the rental service. With documentation it seeks to show traceability in their processes, standardize them and allow the company to gather information that facilitates the decision making that leads to the continuous improvement and can offer quality services. In order to achieve this, the ISO 9001: 2015 norm was used, which provides a guide in the documentation process. For the information gathering process visits to the company were made, as well as meetings and interviews with area supervisors. Obtained results proceeded to add the missing documents in the process and to improve the existing ones so that they meet the requirements of the norm. Finally a control system is proposed for handling the documents created in this project, in which the importance of traceability and documentation could be observed in the operation of a company that seeks to continuously improve the quality of its service, and in which the foundations are laid down so that in the future the company can implement a quality management system. In this article the documentation of the company and the proposal of a documentary control system in the organization Alquilequipos is carried out in order to achieve a quality service.Item Impacto ambiental de residuos: Análisis de trabajo a nivel nacional e internacional(Universidad Santiago de Cali, 2019) Tenorio Velasco, Cristian Andrés; Mosquera Mina, Jhon Jairo; Pino López, Carlos Alberto; Guerrero Moreno, David RodrigoAn investigation is carried out on the environmental impacts generated by the industry waste at international and national level to publicize the environmental damage generated by the misuse in and the misuse that is given to the waste. The impact generated by industrial processes such as waste and waste. Which cause a serious impact, pollution has been the most worrying, the different types of waste are the biggest impact that the industry produces with the environment. The focus of programs on the care of the environment prevails in the most industrialized countries, where the inhabitants suffer effects of pollution directly, very immediate effects. The industry has occupied spaces where they directly affect the ecosystem generating a direct impact on the environment, so it is decided to expose about the different treatments that are given to the generation of waste at national and international level, just as it is known what is being performing in different countries in relation to the treatment of waste and waste and cases of existence in terms of waste treatment and what is being done to avoid irreversible environmental impacts caused by waste.Item Impacto de la implementación del value stream mapping (vsm) en empresas latinoamericanas(Universidad Santiago de Cali, 2019) Castaño Mosquera, Lina María; Garcés Soto, Luz Geraldine; Trujillo Perdomo, Tatiana; Guerrero Moreno, David Rodrigotool of the Lean Manufacturing methodology, in Latin American companies. Through success stories such as that of the Builder Fenix and Coservicios from Colombia companies, it will be shown that the VSM is a very useful tool to visualize in a graphic way the productive reality that is lived inside them, identifying timely which are those processes that generate delays, bottlenecks, reprocesses and any waste or change; Additionally, it will allow determining and analyze whether the number of workers was directly proportional to demand and production, thus providing great economic benefits to companies and generating differentiation and positioning compared to other market industriesItem Impactos de los sistemas de gestión ambiental ISO 14001:2015 en el sector industrial(Universidad Santiago de Cali, 2019) Herrera, Edwin Alberto; Rodriguez, Jenny Milena; Guerrero Moreno, David RodrigoThe purpose of this review article is to know how The Environmental Management System ISO 14001:2015 have generated an impact when implemented, analyzing the main motivations, impacts, environmental risks to mitigate, benefits and results, in the industries that adopt this standard to its production and commercialization processes, the Environmental Management System aims to serve the support for the prevention of environmental pollution, protect the environment and environmental performance, in balance with the three pillars of sustainable development, in addition to helping companies optimize resources to after taking advantage of inputs, supporting the creation of environmental awareness within organizations and generating sustainable production processes. This document is constructed with thirty articles of review and research articles published in the database of the Santiago de Cali University, where the different motivations that led a group of industries (services, distribution and trade, material energy and electrical equipment, metallurgy and steel, paper, meat, manufacturing, chemical and mechanical industry, agriculture and pharmaceutical industry) to implement an Environmental Management System were made known, some motivations that drive the implementation of the norm in organizations, such as political, ethical, economic, commercial, competitive, innovation, final disposal of waste, among others. This review article also addresses the impacts, risks, results and benefits that come with the implementation of the ISO 14001:2015 standard, through the experience documented in other articles related to this topic. In the impacts of the industries (sugar, cement plant, health, transportation, coal) reviewed, it was possible to identify the discharge of wastewater, solid waste, water and energy consumption, air pollution and within the risks reference is made to the damage of human health, decrease of resources, damages to the flora and fauna, climate change and global warming. Publicizing also the results and benefits of the implementation of an Environmental Management System.Item Implementación de herramientas lean manufacturing en la industria automotriz(Universidad Santiago de Cali, 2019) Bracamonte Jiménez, Andrés Felipe; Botero Moreno, Kelly Julieth; Fiscal Silva, Carolina; Guerrero Moreno, David RodrigoCompanies belonging to the automotive industry are found as ideal platforms for the development of manufacturing activities; that is why, in the search to be more competitive nationally and internationally, they have been implementing different strategies that reach the highest levels of quality, high productivity, social responsibility and environmental care. For these reasons, I have seen the need to implement the tools of the Lean Manufacturing philosophy as a differentiating element to achieve high productivity, competitiveness and profitability. Through the consultation of articles and degree projects in universities of different vehicle producing countries, a bibliographic review was carried out where the application of Lean Manufacturing tools in the automotive industry was carried out and success stories were known in its implementation in Hirschmann Automotive Company, Metalsa Mexico, General Motors GM COLMOTORES SA. Tecnicamp, Renault SOFASA S.A.S, Maresa, workshop of Colisiones de Metrocar SA; In which more information will be expanded in the body of this article, these companies have sustained that they have been more competitive and stronger with the implementation of some of the techniques contained in Lean ManufacturingItem Implementation of lean six sigma in higher education institutions: A comprehensive review(Universidad de Tarapaca, 2018-09-13) Guerrero Moreno, David Rodrigo; Silva Leal, Jorge Antonio; Bocanegra Herrera, Claudia CristinaLas metodologías de Lean Manufacturing, Six Sigma y Lean Six Sigma (LSS) han sido ampliamente implementadas en diversos ámbitos, escenarios e industrias; las Instituciones de Educación Superior (IES) no han sido la excepción; sin embargo, su implementación ha tenido y tiene barreras por superar. El propósito de este artículo es presentar un análisis de diversos escritos de estudio de casos en los que se ha implementado Six Sigma, Lean Manufacturing o su integración LSS en IES y de artículos conceptuales con el fin de examinar la manera en que se han aplicado estas metodologías en IES, sus motivaciones y principios necesarios requeridos para una efectiva implementación.Item Kaizen: Mejora continua aplicada en el sector industrial(Universidad Santiago de Cali, 2019) Montes Tágara, Alejandra; Cepeda Ovalle, Carolina; Vargas Marín, Jefferson; Guerrero Moreno, David RodrigoCurrently, a lot of companies are looking forward to highlight their products internationally, in order to achieve this, it is necessary to track their own growing process. Implement a good quality culture inside the companies helps in the improvements of results and increases the competitiveness in the market. Thanks to the application of tools related to lean manufacturing, it is possible to appreciate an improvement of the results, like the reduction of wastes that affects the production. This work presents how the implementation of lean manufacturing philosophy in the industry has shown a constant development in paper production process, getting positive results like the permanent employment creation.Item Propuesta de plan estrategico para empresa comercializadora accesorios Deluxe en la ciudad de Cali(Universidad Santiago de Cali, 2019) Roldan Millán, Nelson David; Del Portillo Monard, Juan Mateo; Guerrero Moreno, David RodrigoThe Strategic Plan, turns out to be a fundamental basis for organizations to achieve the goals set in the company; said plan can be projected in the short, medium or long term; This, according to the activity and size of it. This is how, after evidencing the main problem found in the Deluxe Accessories Marketer in the City of Cali; it is possible to affirm that it basically lies in inefficiency at the service level, especially in lost sales; This leads to a negative impact in relation to profits. In this sense, it was proposed as objective in this investigation, to establish the strategic planning of the accessories trading company located in the city of Cali; This meant that a qualitative and quantitative methodology was used, using data collected from a semi-structured interview; A worksheet was also prepared, which was made a qualitative analysis of the information. As a result, it was obtained that strategic planning allowed the company to develop an elementary process to define the mission, which is the company's raison d'être; as well as the vision, an element that indicates the organization, its long-term direction; corporate values, what are called positive qualities of the company for its proper functioning. On the other hand, when carrying out an external analysis, it was possible to detect the opportunities and threats of the context; For its part, the internal analysis led the company to identify the strengths and weaknesses of the organization. Given the above, it is relevant that different strategies that are consolidated in an organized plan arestructured, evaluated and designed, in such a way that it allows the marketer to achieve the proposed objectives. Finally, it was concluded that when the marketing companies incorporate international standards in their strategic planning that allow them to preserve the market and development of new segments, this leads the company to greater growth in the sector.Item Revisión bibliográfica de la herramienta Value Stream Map en el sector salud(Universidad Santiago de Cali, 2019) Ordoñez Palechor, Lucia Amanda; Marín Muñoz, Maria del Mar; Romero Lozano, Leidy Tatiana; Guerrero Moreno, David RodrigoThe Value Stream Map (VSM) is one of the tools of Lean that brings a lot of benefits inside the manufacture process, but also in the services sector. Guiding the Lean Manufacture and turning it into a Lean Service. The Lean Methodology have a branch focused on health, known as Lean Healthcare. Integrating this philosophy with the Value Stream Map tool, was determined to made this article, creating a idea to break down the knowledge barrier, given that when talked about Lean VSM, It is though about manufacture, but in fact now days the Service Industry is taking in a lot of studies relating to VSM with focused on the sector, showing improvements on the services and guaranteeing the quality as well, to decrease and reduce of the activities that do not create service value. Resulting on a future VSM, that is which represent all the improvements made to the actual, highlighting the times, the costs, the displacement, the unnecessary movements, the customer saturation, lack of rooms, the customer service professionals, decrease on lines, etc. this work is done based on the bibliographies about VSM in Healthcare and in different implementation that strengthen the job; leaving an enrich article with its own concepts that would bring understanding of the importance to use VSM to get constant improvement of a Service, combined as a result of an efficient, effective and effective process in which it was shown that the VSM tool improved the quality of customer service, improved waiting times, reduced waste or activities that did not generate value for the process, also compromised to senior managers for the implementation of the Lean tool and its internal customers who are committed to the established improvementItem Revisión de herramientas de Lean manufacturing para el mejoramiento continuo(Universidad Santiago de Cali, 2019) Gómez López, Camilo Alejandro; Izasa Giraldo, Daniela; Ocampo Daza, Giselle Nathalia; Guerrero Moreno, David RodrigoThis bibliographic documentation review article corresponds to the analysis of the methodology of continuous improvement based on Lean Manufacturing tools, with a view to reducing waste in every way, as well as increasing the profitability of the organization. In the first place, the exhaustive search of material corresponding to the variables of the study was carried out, with each and every one of the characteristics and properties of the Lean, focusing more specifically on the Kaizen methodology, and how it is implemented in companies today; Secondly, we proceeded to review the case studies that show the benefits of the implementation of this methodology, in 4 Latin American companies (Mexico, Argentina, Brazil and Colombia). All of which allows the formulation of the pertinent conclusions, establishing that the implementation of the Kaizen methodology within the processes of Lean Manufacturing, in addition to being one of the fundamental requirements to ensure the scope of the organizational objectives from the strategic planning, based on the minimization of errors (waste, delays, rework), which directly affects profitability by reducing the costs of production and marketing of products and servicesItem Revisión de literatura Sistema Integrado de Gestión: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018(Universidad Santiago de Cali, 2019) Bolaños Solarte, Sandra Jimena; Arévalo Posada, José Fernando; Guerrero Moreno, David RodrigoThis article makes a review of the Integrated Management System composed of the ISO 9001: 2015 Quality Management System, ISO 14001: 2015 Environmental Management System and ISO 45001: 2018 Occupational Health and Safety Management System through technical standards, conceptual articles and case studies with a four-year observation window in the databases PROQUEST, SCIENCE DIRECT. The review resulted in 21 conceptual articles, 1 case study articles, distributed as follows: 6 studies for the Quality Management System, 7 studies for the Environmental Management System, 7 studies for the Occupational Health and Safety System, and 2 studies for Integrated Management System. The most relevant results found are: The standards of ISO management systems during the last years have had changes in their structure, but maintain their base in the continuous improvement cycle PHVA (Plan, Do, Verify, Act), which applies for all its implementation. The high-level structure is the common basis for the management systems ISO9001: 2015, ISO 14001: 2015 and ISO 45001: 2018, that is, the three standards have 10 chapters and their titles, the main terms and definitions are identical, what facilitates the integration of them. Having an integrated management system is very beneficial because it saves time and resources by improving the effectiveness and efficiency of the systems and the organization.