Browsing by Author "Erazo Ruales, Jessica Elizabeth"
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Item Diseño de estrategias de compensación salarial cualitativa (salario emocional) para un centro de servicios recreativos del Valle del Cauca(Universidad Santiago de Cali, 2022) Barona Gómez, Miguel Ángel; Erazo Ruales, Jessica Elizabeth; Martínez Espinosa, Olga Marcela (Directora)The main objective of this study was to design qualitative salary compensation strategies (emotional salary) for a recreational services center in Valle del Cauca. To achieve this, the workers' needs regarding this type of compensation were identified. The research was conducted using a mixed-methods approach, predominantly qualitative, with a descriptive and exploratory scope. Data collection involved applying a Likert-scale instrument (with closed and open questions), and descriptive analysis was performed using the IBM SPSS statistical software, considering measures of central tendency and frequency. The main findings revealed that the company had not implemented a system of emotional salary despite the staff's high need for it, as they reported requiring better spaces, flexibility, and understanding from the company to achieve a work-life balance, as well as support for career development. Based on these results, a series of strategies were proposed, focusing on the work-family relationship and the career plan.