USC Repository :: Browsing by Author "Bonilla Chaves, Karen Daniela"

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Riesgos psicosociales y el estrés en el ámbito laboral en empresas de servicios
(Universidad Santiago de Cali, 2020) Castañeda Vélez, Angy Tatiana; Bonilla Chaves, Karen Daniela; Escobar Cabrera, Julio Cesar
This article aims to I identify the strategies used to mitigate psychosocial risks and stress at work activity of enterprise as sales of services to this sources was used secondary information going in search of documents and articles the databases (Scopus and Science Direct, among others), where this problem was validated, helping to fulfill the proposed activity. These documents allowed finding and confirming information about the negative aspects that arise. of psychosocial risks and stress, affecting the worker in their quality of life and in the organizational sphere of companies, allowing to broaden the knowledge on this problem, it was also found that different authors have explained how to mitigate this type of risk and how These have manifested themselves in a work environment. With the aforementioned, it seeks to publicize what have been the possible solutions or preventions that the service companies in Colombia have implemented in the prevention of psychosocial risk and in the health care of workers, maintaining their Organizations a safe work environment based on the SG-SST, allowing workers to be productive and efficient.